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Address type upgrade FAQ
Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?Published on Aug 26, 2025Updated on Jun 5, 2026FAQ859Simple Earn to undergo an upgrade
On July 16, 2025, Simple Earn will be undergoing a systems upgrade from 03:20 to 03:50 am UTC. During this period, existing subscribers will continue to accrue interest. However, new subscriptions and redemptions of existing funds will be suspended during this period. Thank you for your understanding and continued support as we continue to provide you with high-quality products and services. OKX team July 15, 2025Published on Jul 15, 2025Updated on May 29, 2026AnnouncementsGMX Upgrade on On-chain Earn
According to the official plan of GMX, On-chain Earn GMX will be undergoing the system upgrade from 8 November, 2024 03:00 (UTC). The reward will be distributed in GMX after the upgrade. On-chain Earn GMX subscription and redemption will be suspended from 8 November, 2024 03:00 (UTC). The upgrade is expected to be completed by 15 November. All the ETH rewards before the upgrade are distributed on 5 November.Published on Nov 8, 2024Updated on May 29, 2026AnnouncementsOKX to upgrade the asset system
To optimize our services and user experience, OKX will conduct an asset system upgrade from 6:30-6:40 am UTC on Jan 25, 2024. The 10-minute upgrade timing may vary based on actual circumstances. The following features will be unavailable during this upgrade: deposits, withdrawals, transfers, Convert, financial products (Simple Earn, Structured Products, On-chain Earn, Loan), Buy with card, P2P trading, red packets, mystery boxes, etc.Published on Jan 23, 2024Updated on May 29, 2026AnnouncementsComprehensive upgrade of the Iceberg bot
To enhance your trading experience with the Iceberg trading bot, OKX is planning to launch a new, upgraded Iceberg bot at 8:30 am UTC on July 13, 2023. The key new features include: Preference: Set the bot’s approach to placing orders that caters to your needs, with the options of Quick execution, Price-speed balance, and Passive queuing. Number of visible orders: Control how many orders you list at one time on the order book, up to a maximum of 5.Published on Jul 13, 2023Updated on May 29, 2026AnnouncementsAnnouncement on XMR Networks upgrade
To ensure that Monero (XMR) Networks will be successfully upgraded, OKX will suspend the XMR deposit and withdrawal from 9:00 am UTC on Aug 13; Deposit and withdrawal will be recovered after the network upgrade, and we will not notify users in a further announcement. For any inquiries regarding this upgrade, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on Aug 13, 2022Updated on May 29, 2026AnnouncementsAnnouncement on LTC Node upgrade
According to the Node Upgrade Instructions from LTC (Litecoin) community, MWEB (Mimblewimble Extension Block) will activate at block height 2,265,984 at 6:00 am UTC on May 20. To ensure that LTC Node will be successfully upgraded, OKX will suspend the LTC deposit and withdrawal from 2:00 am UTC on May 20. Deposit and withdrawal will be recovered until further announcement.Published on May 19, 2022Updated on May 29, 2026AnnouncementsCompletion of Futures Database Upgrade
Dear valued customers, We have completed the futures database upgrade at 20:00 Sep 9, 2018 (HKT), earlier than expected. Although all services remained normal during the upgrade, some of our users might have received the error message “server internal error” within a short period of time, which was caused by the change of our operational servers. However, please rest assured that the error would not cause any issues to your account and assets. We apologize for the inconvenience caused.Published on Sep 9, 2018Updated on May 29, 2026AnnouncementsOKX to support Base network upgrade
For more details on the network upgrade, please refer to the announcement from the project team. OKX Team May 22, 2026Published on May 22, 2026Updated on May 29, 2026AnnouncementsOKX to support Sui network upgrade
For more details on the network upgrade, please refer to the announcement from the project team. OKX Team May 21, 2026Published on May 21, 2026Updated on May 29, 2026AnnouncementsOKX to support Canton network upgrade
According to the official plans for Canton Network, we will support the Canton network upgrade. To ensure a smooth process, please note the following: Suspension: Deposits and withdrawals for all tokens on the Canton network will be suspended starting from 12:00 pm (UTC) on Apr 10, 2026. Resumption: Services will resume once the upgraded network is stable. We will not issue a separate announcement for this.Published on Apr 9, 2026Updated on Apr 10, 2026AnnouncementsOKX to support Polygon network upgrade
According to the official plans for Polygon Network, we will support the Polygon network upgrade. To ensure a smooth process, please note the following: Suspension: Deposits and withdrawals for all tokens on the Polygon network will be suspended starting from 09:50 pm (UTC+8) on Mar 4, 2026. Resumption: Services will resume once the upgraded network is stable. We will not issue a separate announcement for this.Published on Mar 4, 2026Updated on May 29, 2026AnnouncementsOKX to support Cosmos network upgrade
According to the official plans for Cosmos Network, we will support the Cosmos network upgrade. To ensure a smooth process, please note the following: Suspension: Deposits and withdrawals for all tokens on the Cosmos network will be suspended starting from 11:00 pm (UTC+8) on Feb 18, 2026. Resumption: Services will resume once the upgraded network is stable. We will not issue a separate announcement for this.Published on Feb 16, 2026Updated on May 29, 2026AnnouncementsCompletion of X Layer Mainnet Upgrade
Dear X Layer community members, ecosystem partners, and users, The X Layer mainnet upgrade has been completed. Related services will be resumed accordingly. Please refer to the product page for more updates. If you have any questions, feel free to contact OKX customer support. Thank you for your understanding and support. X Layer Team October 28, 2025 DisclaimerThis announcement is provided for informational purposes only.Published on Oct 28, 2025Updated on May 29, 2026AnnouncementsOKX to support Starknet network’s upgrade
We'll be supporting the Starknet network’s v0.14.0 upgrade. Deposits and withdrawals of Starknet tokens and tokens belonging to the network will be suspended at 02:00 am UTC on July 14, 2025. The services will resume once the upgraded network is stable without further announcement. If you hold any Starknet and tokens belonging to the Starknet network in your account, you don’t need to do anything during the upgrade period.Published on Jul 11, 2025Updated on May 29, 2026Announcements