All
FAQ
Announcements
Product documents
How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202620How do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on Sep 5, 2023Updated on Apr 28, 2026856DEX Referral FAQ
Recovery method: Re-download the latest OKX Wallet app or extension Import the previously bound wallet and open the Referral Center: App/Extension: Home > More > Explore > Referral Program Web: Top navigation bar > Referral Program The system prompts you to restore your previous code binding Confirm and sign to continue enjoying discounts Note: you must import the original wallet.Published on Dec 31, 2025Updated on Apr 22, 20264What can I do with Discover in the OKX wallet?
Users gain exclusive access to high-quality, innovative projects all in one place, making exploration simpler and more rewarding.Unlock limitless potential with offline events In addition to online experiences, OKX Wallet is dedicated to enhancing user access to Web3 offline events. The platform simplifies participation by supporting one-click event creation, browsing events by map, adding favorites, and purchasing NFT tickets online.Published on Feb 24, 2023Updated on Mar 25, 20266,391TradingView Subscription Codes – Terms and Conditions
After the initial discounted or free period, the TradingView subscription will automatically renew at its regular, non-discounted price. Users are responsible for managing their TradingView subscription and renewal settings directly with TradingView. The applicability of coupon codes, including any geographical restrictions, is determined by TradingView. Users are responsible for ensuring the code is valid in their region.Published on Jul 23, 2025Updated on Nov 17, 2025TradingView Subscription Codes – Terms and Conditions
After the initial discounted or free period, the TradingView subscription will automatically renew at its regular, non-discounted price. Users are responsible for managing their TradingView subscription and renewal settings directly with TradingView. The applicability of coupon codes, including any geographical restrictions, is determined by TradingView. Users are responsible for ensuring the code is valid in their region.Published on Jul 23, 2025Updated on Sep 9, 20256OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on Sep 15, 2023Updated on Jan 28, 2026741TradingView Subscription Codes – Terms and Conditions
After the initial discounted or free period, the TradingView subscription will automatically renew at its regular, non-discounted price. Users are responsible for managing their TradingView subscription and renewal settings directly with TradingView. The applicability of coupon codes, including any geographical restrictions, is determined by TradingView. Users are responsible for ensuring the code is valid in their region.Published on Jul 23, 2025Updated on Nov 17, 2025How do I use OKX NFT?
Select NFTs on the Home page Select NFTs and Collected on Home to view your collected NFTs Select the NFT which you want to sell and select Sell Complete the operation as required Select the NFT that you want to sell for crypto assets and select Sell to complete the operationTransfer NFTs 1. Select NFTs on the Home page Select NFTs and Collected on Homepage to view your collected NFTs 2.Published on Aug 22, 2023Updated on Apr 16, 20265,155How do I post ads in the OKX P2P marketplace?
You can toggle the ad to become Active or Inactive in Ad status What does Online and Offline user status mean? This user status enables you, as a merchant, to take a break from accepting orders. You can toggle between Online and Offline on the My Ads page. If your status is set to Online all your Active ads will be able to accept orders. If your status is set to Offline, all your Active ads will not be able to accept new orders.Published on Sep 5, 2023Updated on May 4, 2026654Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on May 23, 2025Updated on Apr 22, 202628What's DEX Referral program?
For each code, you can set 0-20% invitee discount (whole numbers only) and the wallet bound to the code enjoys a service fee discount when trading. While your overall commission rate may change with your referral level, the invitee discount you set will remain fixed. The first code you create will be set as default, but you can change the default anytime from the Codes menu in the Referral dashboard. You can also add private notes to your codes for easier classification and management.Published on Jul 21, 2025Updated on May 8, 2026362X Layer FAQ
First, select the Receive option from the home page before.Published on Jan 29, 2026Updated on Feb 11, 20268How can I reduce trading fees?
To learn how to become an OKX nodes and enjoy rebate and fee discounts, please refer to the OKX Affiliate Program Rules.Participate activities Relevant updates will be communicated through official platform announcements, such as affiliate programs or promotions on the app.Published on May 19, 2025Updated on Apr 27, 202667How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 20253