All
FAQ
Announcements
Product documents
How do I assess my profitability with the Risk/Reward tool?
Can I customize the Risk/Reward tool settings? Yes, the Risk/Reward tool offers customization options. You can adjust the color schemes, labels, and other visual aspects to suit your preferences. Additionally, you can fine-tune the exact price levels for entry, stop-loss, and take-profit directly within the tool for precise planning.2. Is the Risk/Reward tool available on both desktop and mobile platforms?Published on Jun 22, 2025Updated on May 29, 20262EVM Inscription Tool FAQ
What should I keep in mind when filling in text mode using the OKX EVM Inscription Tool? When inputting text, the OKX Inscription Tool automatically includes 'data:' before it, eliminating the need for users to input it separately.Published on Dec 15, 2023Updated on May 29, 202624How do I use the Futures Analysis tool?
What's the Futures Analysis tool, and how does it work for me? Regardless of your trading experience, documenting your trades and understanding your trading performance is the first step in becoming a better trader. The futures analysis tool allows traders to quickly and easily evaluate your historical trading performance. With this tool, you'll be able to track your trades in a calendar view, profitability by ticker and see detailed trading related metrics.Published on May 3, 2024Updated on May 29, 202680How do I avoid liquidation with trading tools and features?
Risk management tools: use our built-in risk management tools, such as portfolio margin and position builder, to better manage your positions.What happens if you get liquidated? If liquidation occurs, we'll close your positions at the current market price to cover your losses. Any remaining funds after covering the loss will be returned to your account. It's important to understand the terms and conditions of our liquidation process to be fully prepared.Published on Aug 2, 2024Updated on Nov 17, 202517OKX P2P dispute handling rules
Any fees incurred during the refund will be borne by the buyer. 6. Use of offensive language: If either party uses offensive language on the OKX P2P Platform, including within chat tools with users, customer support live chat, the order comment section, and if multiple disputes are filed against a single user with this basis in mind, the user's account may be partially or entirely suspended from trading. Seller's Dispute 1.Published on Aug 28, 2023Updated on May 29, 20261,141BRC20 Trading and Inscription FAQ
Note: If your inscription fails, the gas fee will be lost and is non-refundable, as it is charged by the miner.4. How do I use an EVM chain inscription tool? Here is a simple guide about how to use the EVM chain inscription tool: 1. Go to Wallet, select Marketplace > Ordinals, and select Inscription Center. Open inscription tool in Wallet 2. Select the network that you want to inscribe in the Network field 3. Select Single if you would like to inscribe only single data.Published on Dec 20, 2023Updated on May 29, 2026817How do I check the status of my returned withdrawal?
If the video file is too large, upload it to a cloud drive and share the link (ensure access permissions are granted).Where can I find my withdrawal TXID? Log in to your account at okx.com, go to the Assets and select Withdraw. On this page, you can view your withdrawal history and find the TXID for the specific transaction. TXID can be found in your withdrawal historyPublished on Oct 30, 2023Updated on May 29, 2026301How do I make full use of OKX's time-saving NFT trading tools?
In conclusion, OKX stands at the forefront of the crypto trading landscape, not only for its diverse range of assets but also for its commitment to providing you with efficient and time-saving tools. The advanced features, from Order Book Mode to the innovative Add to Cart, empower traders to navigate the crypto market with precision and ease. As crypto-verse continues to evolve, we remain dedicated to equipping you with the tools you need to stay ahead in their trading journey.Published on Jan 5, 2024Updated on May 29, 202610How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
Where can I withdraw my assets? If you currently hold assets on OKT Chain, please visit here and follow the on-screen instructions to withdraw your funds.How do I withdraw my assets? Note: this tool is only supported on desktop browsers. You’ll need to install the OKX browser extension wallet before proceeding.Published on Jan 16, 2026Updated on May 29, 202612Where can I find the minimum BTC amount required for deposits?
App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on May 29, 202634Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select...Published on Oct 16, 2024Updated on May 29, 202659How do I enhance my OKX app security?
Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device.Published on Mar 21, 2025Updated on Jun 9, 202639Where do I find limits, fees and processing time details for cash withdrawal?
Video Guide You can easily withdraw cash from your OKX account using our cash withdrawal feature. We offer a variety of local currencies and cash withdrawal methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal...Published on May 23, 2025Updated on May 29, 202638Where do I find limits, fees and processing time details for cash deposit?
Video guide You can easily send cash to your OKX account using our cash deposit feature. We offer a variety of local currencies and cash deposit methods based on your region. Log in to your OKX account to see what's available for you. Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?On the app...Published on May 23, 2025Updated on May 29, 202628How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Jun 2, 202654