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What can I do if my device is running in an unsafe environment?
Trojan horse viruses are likely to be present in browsers and input method applications.What should I do if my account is automatically logged out on the PC (requires device time calibration)? For the security of your account, we recommend calibrating your device time and then trying to log in again. If the issue persists, please check and adjust your device’s time settings.Published on 19 Jan 2023Updated on 12 Feb 2026FAQ301Perpetual Swap Trading Suspended Due to System Maintenance
The maintenance covers WEB, APP, PC, and API end (query and operation). This maintenance will not affect your account balance and the use of other functions of the website. Your account security is still guaranteed. The maintenance is estimated to be completed within 10 mins, and we will inform you through announcement once the service is resumed. Please feel free to ask for the latest update on the maintenance through Telegram Group or contact us via Customer Support.Published on 11 Jan 2021Updated on 17 Nov 2025AnnouncementsMargin Trading and Savings for DOT And DOTUSDT Perpetual Swap Now Available Again
If you have the need to back up the data, please download it in the [Report Center] on PC in time. 2. Fee tier requirements: In order to offer a better trading experience and enhance the liquidity in the perpetual swap market, we will offer higher maker rebates for all cryptocurrencies other than 10 major assets (BTC, ETH, EOS, LTC, BCH, XRP, ETC, BSV, TRX, LINK) by lowering the maker fee rates of all tiers by 0.020% based on the current fee schedules.Published on 24 Aug 2020Updated on 17 Nov 2025AnnouncementsYFV to be Swapped to VALUE and corresponding solutions to spot, margin and perpetual swap trading
If you have the need to back up the data, please download it in the [Report Center] on PC in time. Ⅲ. Savings After the close of the YFV borrowing function, Savings users still can earn the corresponding amount of interest generated from the remaining balance. Users don’t need to redeem the assets in Savings account, and OKX will manage any issues relevant to the swap. After the upgrade, users’ YFV assets in Savings account will be swapped to VALUE and will go to the Funding Account. Ⅳ.Published on 28 Oct 2020Updated on 17 Nov 2025AnnouncementsOKX to Support the Token Migration from LEND to AAVE, LEND Trading Suspensions on Oct 10
If you have the need to back up the data, please download it in the [Report Center] on PC in time. 3. Savings After the close of the LEND borrowing function, Saving users will earn the corresponding amount of interest based on the interest generated from the remaining borrowings. There is no need to transfer out the assets in Savings, and OKX will cope with the relevant technical upgrades for you. The subsequent procession for LEND after the upgrade is as follows: 4.Published on 5 Oct 2020Updated on 17 Nov 2025Announcements
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