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Interest-free period change for VIP Loan and Simple Earn fixed
Starting at 08:00 am UTC on April 2, 2026, the interest-free period for VIP Loan repayments will be extended from 3 days (72 hours) to 5 days (120 hours). As VIP Loan borrowers, if you repay the loan more than 120 hours before maturity, you will be charged an extra prepayment fee equivalent to 100% of the residual interest. If you repay in the last 120 hours before maturity, remaining interest for the number of full hours until maturity won’t be charged.Published on 30 Mar 2026Updated on 1 Apr 2026AnnouncementsInterest-free period change for Institutional Loan and Simple Earn fixed
Starting at 08:00 am UTC on November 10, 2025, the interest-free period for Institutional Loan repayments will be extended from 24 hours to 72 hours. As Institutional Loan borrowers, if you repay the loan more than 72 hours before maturity, you will be charged an extra prepayment fee equivalent to 100% of the residual interest. If you repay in the last 72 hours before maturity, remaining interest for the number of full hours until maturity won’t be charged.Published on 7 Nov 2025Updated on 7 Nov 2025AnnouncementsOKX Wallet now supports gas-free transfers for stablecoins on X Layer
Will there be more tokens that support gas-free transfers?We are closely collaborating with the USDG team on development—stay tuned! For the list of supported tokens, please visit this page for the latest updates. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team December 17, 2025Published on 17 Dec 2025Updated on 22 Dec 2025AnnouncementsExclusive On-chain earn airdrop: Stake SOL, DOT, MATIC and TRX for free rewards
Reward distribution You'll receive your airdrop rewards within 15 working days in the form of a free On-chain Earn subscription after the campaign period ends. The prize will be labeled "airdrop reward". All On-chain Earn staking interest will be distributed to your funding account depending on each token's on-chain mechanism. OKX has the discretion to convert any rewards into platform vouchers or USDT of equivalent value or less value.Published on 11 Jan 2024Updated on 17 Nov 2025AnnouncementsHow do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on 10 Oct 2024Updated on 2 Feb 2026FAQ55How do I download a P2P order receipt?
It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?Published on 17 Dec 2024Updated on 24 Apr 2026FAQ74Common scam tactics
Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1. Romance scam leading to investment or job scams These scams — also known as "pig butchering" scams — all start the same way: a stranger builds a relationship with you before asking for money.Published on 28 Sept 2023Updated on 13 May 2026FAQ2,681OKX to list CATI (Catizen) for spot trading and deliver pre-market futures for CATI crypto
For any inquiries, please feel free to contact us via the support center or connect with us on any platform of your choice. OKX team Sep 9, 2024Published on 9 Sept 2024Updated on 9 Feb 2026AnnouncementsHow do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 28 Apr 2026FAQ857What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
In these cases, you will need to wait for the system to lift the restriction automatically.Appeal documents for T+N If your P2P order triggers T+N, please submit the following documents to raise a dispute: Proof of payment and transaction statements for the payment method used in the past month (PDF or screenshot) If payment was made via WeChat or Alipay balance, please upload a PDF bill showing the payment time and payment method If payment was made via a linked bank card, please provide the correspondingPublished on 17 Mar 2023Updated on 12 May 2026FAQ2,936Introduction to OKX Copy Trading
Overview Copy trading is a new social investment approach and portfolio management tool. Regular traders can replicate the trading success of lead traders by copying their strategies and automatically executing them in real markets. At the same time, lead traders can earn profit shares from traders who’ve copied their trades. OKX Copy Trading aims to build an efficient, transparent, and profitable trading tool for OKX traders.Published on 21 Dec 2022Updated on 15 Oct 2025Product documentationOKX to list pre-market futures for CATI crypto
User-specific position limits User type Position limit (contracts) USDT-margined futures DMM user 20,000 Non USDT-margined futures DMM user 2,000 Token Description: Catizen is a revolutionary gaming bot on Telegram that seamlessly integrates the Telegram x TON blockchain, transforming Web3 access by enabling practical mobile payments. By leveraging Telegram's immense traffic, Catizen aims to establish a Web3 traffic nexus on a scale of hundreds of billions.Published on 5 Sept 2024Updated on 9 Feb 2026AnnouncementsHow do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 2025FAQ60Spot copy trading: lead trader FAQ
Have healthy trading habits: implement transparent risk management through stop-loss strategies, prioritizing user-centric trading practices to control drawdowns and protect the earnings of copy traders.6. What type of lead trader does OKX prefer and prioritize? Genuine: lead traders who employ a significant portion of their personal capital in their lead trades, assuming the same risk as their copy traders.Published on 18 Oct 2023Updated on 3 Mar 2026FAQ67Self-Managed Super Fund (SMSF) FAQ
You can download your complete trade, deposit, and withdrawal history from OKX in CSV, PDF, or via API. An SMSF account follows the standard maker/taker schedule for customers. You can learn more here.3. How can my SMSF account trade more safely going forward? To enhance the security of your account and crypto assets, we recommend the following best practices: Strengthen Account Security Enable multi-factor authentication (MFA) for all trustee logins.Published on 2 July 2025Updated on 3 Dec 2025FAQ