All
FAQ
Announcements
Product documents
How do I adjust leverage levels?
What happens if my margin falls below the maintenance level? If your margin falls below the maintenance level, we may issue a margin call, requiring you to deposit additional funds. If you fail to meet the margin call, your position may be liquidated to prevent further losses.5. Can I use cross margin and isolated margin on OKX?Published on 2 Aug 2024Updated on 12 May 202666What's the Spot DCA (Martingale) bot and how do I use it?
The DCA (Martingale) bot is a trading bot that allows you to purchase crypto at multiple price levels if the price of the asset falls and aims to sell it for a profit if your target is reached. This bot aims to help you achieve a better average buying price by automatically placing additional buy orders if the price falls. If your profit target is reached, the bot automatically sells your crypto holdings. As with all bots, there's no guarantee that this aim will be achieved.Published on 12 Feb 2025Updated on 17 Nov 20252How can the OKX NFT Marketplace keep your NFT investments secured?
With stringent verification processes, multichain integration, cutting-edge security protocols, and the assurance of verified listings, we're committed to reducing the stress of falling for scams in the NFT space. By choosing OKX, users can confidently explore the world of NFTs while keeping their investments secure and authentic.Published on 10 Nov 2023Updated on 12 Sept 202520United Kingdom (UK) financial promotions FAQ
If OKX introduces new products or services that fall into a different risk profile, we may need to ask you additional questions.Published on 28 Dec 2023Updated on 9 Feb 202669What's a limit order?
Once the market price falls to 52,900 USDC or below, the order will be executed automatically.What's a market order? A market order allows you to buy or sell immediately at the best available price in the current market, enabling fast execution. Example: Assume the latest BTC market price is 53,000 USDC. If you want to buy BTC immediately, you can place a market order and enter the total order amount, such as 40 USDC. After placing the order, it will be executed instantly.Published on 22 Aug 2023Updated on 3 Apr 2026179How do I avoid liquidation with trading tools and features?
Liquidation occurs when the value of your assets falls below the maintenance margin requirement. This results in your position being forcibly closed to cover the loss. On our platform, it helps prevent traders from owing more than their initial investment.What are the tools and features to help you? Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below.Published on 2 Aug 2024Updated on 17 Nov 202516Trading bot FAQ
Dollar-cost averaging (DCA) bot: buys more crypto if the price falls, doubling down on each order and aiming to sell at a profit when the price rises. TWAP bot: splits a large order into smaller trades executed at regular intervals to help reduce market impact and achieve an average price over time. Iceberg bot: displays only a small portion of a large order at a time, helping to reduce market impact and manage trading visibility.Published on 12 Feb 2025Updated on 11 Dec 2025Understanding the risks of using digital payment token services
Price Volatility Risk Digital Payment Tokens (DPT) prices can rise and fall by very large amounts in a short span of time. This is called price volatility, and it's often more extreme than in traditional markets. Here's what you need to know: Speculative trading can cause large and sudden price swings. Market demand, breaking news, or changes in sentiment can shift prices quickly. Sharp drops within minutes may lead to total loss of your investment.Published on 17 June 2025Updated on 17 Nov 20252What should I do during or after a scam?
Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on 11 Mar 2024Updated on 12 May 2026750How do I place a TP/SL with Limit Order?
Stop Loss (SL): an SL order is designed to automatically buy or sell a position when the market price falls to a certain level, limiting potential losses.Why should I use TP/SL with Limit Order? Using TP/SL with Limit Orders offers several benefits: Setup your trades for success: you can automate your trading strategy by setting predefined exit points, allowing you to manage trades without constant monitoring.Published on 31 May 2024Updated on 12 Feb 2026282How can you protect yourself from a phishing attack?
Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user.Published on 17 Aug 2023Updated on 17 Apr 20263,730Understanding OKX's Security Fund
Within our OKX group, depending on local regulations, the term "Security Fund" may be known by other names.The fund is primarily used to manage losses incurred when a user's position is liquidated and subsequently leads to negative equity (a state where the market value of the position falls below the "bankruptcy price" or zero-margin level).2. What's the Security Fund Used For? The core purpose of the Security Fund is to absorb the shortfall created by "bankrupt positions."Published on 25 Mar 2026Updated on 24 Apr 20264What can help prevent P2P crypto scams and protect my assets?
To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?Published on 2 Sept 2023Updated on 12 Feb 20261,462X Drops Club United States
In the event that the Eligible Tokens in your funding and/or trading account(s) falls below the required asset threshold, you will cease to be eligible for the Rewards unless and until you reach the relevant asset threshold again and provided that all other eligibility requirements are met. 10. All applicable taxes, as well as any fees or additional expenses arising from the acceptance and use of Rewards under this event, shall be the sole responsibility of the recipient.Published on 5 Dec 2025Updated on 24 Mar 2026What's the Spot Grid bot and how do I use it?
The bot will stop placing orders if the market price falls below this level. Upper price: the highest price level at which the bot will operate. The bot will stop placing orders if the market price exceeds this level. Grid quantity: this refers to the number of price levels (grids) that your selected price range is divided into. The bot will place buy and sell orders at each level. You can choose between arithmetic (evenly spaced grids) or geometric (proportionally spaced grids) distribution.Published on 12 Feb 2025Updated on 17 Nov 202512