All
FAQ
Announcements
Product documents
Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on 25 Apr 2024Updated on 4 Dec 20252OKX Learn to Earn: BTC halving 2024 event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, can take part in the promo during the Campaign Period and win between 0.000020 BTC - 0.00015 BTC (“Reward”). Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins.Published on 26 Mar 2024Updated on 28 Aug 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, can take part in the promo During the Campaign Period and win between 1 and 5 TON (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on 26 Dec 2023Updated on 3 Apr 20264,136What's the difference between a fixed term and a flexible term in Earn?
A fixed term means your crypto deposit needs to be in that offer for a minimum number of days before you can redeem your earnings. Every fixed term will have an estimated number of days for the deposit. The actual date you can redeem your earnings may be different, and we'll send you an email when they're ready. If you end a fixed term early, you'll get your original deposit back, but you won't...Published on 10 Aug 2023Updated on 17 Nov 202589What's KYC: What to expect and why it matters?
Periodic review We regularly assess whether your current activity matches your initial profile This helps us identify inconsistencies and strengthen our platform's integrityWhy am I being asked to verify again? Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance.Published on 24 June 2025Updated on 6 Apr 202660USDG on X Layer FAQ
The 4.1% APY rewards program is available globally with some regional restrictions. The program is NOT available to customers in the following jurisdictions: USA UK European Economic Area (EEA) Brazil Australia UAE Turkey Singapore All other regions can participate by holding USDG on X Layer via OKX Wallet, connecting their wallet to the exchange, and claiming rewards weekly. The APY is subject to change, and users should refer to the X Layer Terms of Service for complete details.Published on 21 Oct 2025Updated on 18 Dec 202514TradingView Subscription Codes – Terms and Conditions
Exclusive Terms and Conditions These terms and conditions govern the eligibility and use of TradingView subscription codes distributed by OKX (the "Distributor") to eligible users participating in various OKX campaigns. The OKX campaigns are is governed by these Terms and Conditions (the "Terms") and are, depending on the specific user, offered by the eligible OKX entity on which you are onboared as a customer under the OKX Terms of Service (“OKX”, “we”, “our”, “us” or “Platform”).Published on 23 July 2025Updated on 9 Sept 20256Community Feedback Program Terms & Conditions
Community Feedback Program The program dates and participation conditions are limited to the dates and conditions specified in the announcement related to the program. Participants who meet the conditions will be randomly selected and must share their feedback within the specified dates. Any cheating, use of fake accounts, or unethical behavior will result in the disqualification of the participant from this program and the cancellation of rewards.Published on 9 July 2024Updated on 17 Nov 20251Rewrite The System KOL terms and conditions
OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit, and reserves the right to change or modify these terms and conditions at any time. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, please visit OKX Official Website and OKX Terms of Service. (C) 2023 OKX. All rights reserved.Published on 15 May 2023Updated on 17 Nov 202521Why can't I join or claim rewards from a campaign?
Yes, this restriction only affects the specific campaign. You can continue to: Trade Deposit and withdraw assets Join other eligible campaigns via Campaign Center Each campaign has its own review process, so being restricted from one doesn't always affect your access to others.Will I still have a chance to join other campaigns since I’m unable to join the current campaign? The system reviews eligibility based on each campaign's rules and risk control mechanisms.Published on 10 June 2025Updated on 13 May 202614,649Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
For the avoidance of doubt, the following individuals are not eligible to enter, however: Residents of the Bahamas, Bangladesh, Belgium, Bolivia, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, Ukraine, or Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikstan, Tristan Da Cunha, US Minor OutlyingPublished on 19 July 2024Updated on 9 Feb 20261X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on 13 Aug 2025Updated on 29 Jan 202629Valentine's Day Referral at OKX - terms and conditions
Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. For more detailed information, please refer to OKX Terms of Service.Published on 13 Feb 2025Updated on 9 Feb 202615OKX Trading Rebate Card - Terms and Conditions
OKX reserves the right to terminate the program at any time and to interpret or modify the terms and conditions of this program at any time without prior notice. OKX reserves the right to exclude any participant from participating in this activity without notice. By using or accessing the Site, Platform, Services, a user agrees to be bound by the OKX Terms of Service and OKX Privacy Notice ("Site Terms").Published on 9 Oct 2023Updated on 8 Jan 2026366OKX P2P verified merchant service agreement
The affected party will notify the other party in writing within five (5) days after the beginning of any such cause that would affect its performance.Published on 15 Sept 2023Updated on 28 Jan 2026743