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Two lines will be visible, one represents the profit or loss at the expiry date, the other represents the profit or loss at some date during the life of the contract(s). This date can be changed using the sliding bar above the chart. Selecting into the Margin pop-out opens up tables for each of the currency underlying in your strategy.Published on 30 June 2022Updated on 30 Apr 202630How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on 10 Oct 2024Updated on 2 Feb 202655How do I download a P2P order receipt?
It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?Published on 17 Dec 2024Updated on 24 Apr 202674How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 28 Apr 2026856What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
In these cases, you will need to wait for the system to lift the restriction automatically.Appeal documents for T+N If your P2P order triggers T+N, please submit the following documents to raise a dispute: Proof of payment and transaction statements for the payment method used in the past month (PDF or screenshot) If payment was made via WeChat or Alipay balance, please upload a PDF bill showing the payment time and payment method If payment was made via a linked bank card, please provide the correspondingPublished on 17 Mar 2023Updated on 12 May 20262,920How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560How do I generate AI artwork on OKX marketplace?
These AI tools are user-friendly and designed to help you bring your creative ideas to life. You can experiment with various styles, colors, and elements to craft your masterpiece. This accessibility encourages people to explore their artistic side and be part of the NFT revolution. Uploading Your Art: For established artists or those who prefer to create art manually, OKX's NFT marketplace provides a straightforward process for uploading your own art.Published on 13 Nov 2023Updated on 4 May 202623USDG Convert Fees Change Announcement
Each user has a daily low-slippage swap limit of 2 million of the following cryptocurrencies: Crypto Daily cap (buy and sell included) USDT $2,000,000 USDC $2,000,000 Note: Actual losses are subject to the product page. How to access your rewards Transfer USDG into your OKX account and maintain a balance of at least 1 USDG in your funding or trading account. Rewards will start accruing from the day after your deposit. Go to Asset under Earn. Select USDG to view your rewards.Published on 20 Feb 2026Updated on 21 Feb 20264What is the New User Full Rebate Program?
The specific daily reward composition and allocation ratio will be displayed on the Program landing page and is subject to configuration. Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured). Rewards are distributed in equal installments unless otherwise specified herein.Published on 16 Mar 2026Updated on 12 May 20263How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on 23 Jan 2025Updated on 31 Dec 202550Index components weightage adjustment FAQ
What are the principles for determining component weights? Previously, all index components were weighted equally. Now different components will have different weights depending on their trading volume and liquidity conditions.3. What indexes will be adjusted and when will this take place? Most of the existing indexes will be adjusted by batch. For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4.Published on 14 Dec 2023Updated on 12 Feb 202613Self-Managed Super Fund (SMSF) FAQ
You can download your complete trade, deposit, and withdrawal history from OKX in CSV, PDF, or via API. An SMSF account follows the standard maker/taker schedule for customers. You can learn more here.3. How can my SMSF account trade more safely going forward? To enhance the security of your account and crypto assets, we recommend the following best practices: Strengthen Account Security Enable multi-factor authentication (MFA) for all trustee logins.Published on 2 July 2025Updated on 3 Dec 2025Where do I find limits, fees and processing time details for cash withdrawal?
Withdrawal limits are the maximum amounts you can withdraw from your OKX account in a single transaction or within a set period (daily, weekly, or monthly). These limits are in place to protect your account and meet regulations. The limits can vary depending on factors like: The withdrawal method you choose Your account verification level When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details.Published on 13 Apr 2026Updated on 17 Apr 2026Where do I find limits, fees and processing time details for cash deposit?
Deposit limits are the minimum and maximum amounts you can transfer into your account in a single transaction or within a set period (daily, weekly, or monthly). The limits can vary depending on factors like: The deposit method you choose Your account verification level When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details.Published on 13 Apr 2026Updated on 17 Apr 2026How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on 30 May 2025Updated on 5 Feb 202614