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How do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on 17 Dec 2024Updated on 24 Apr 202674How do I download my account statements?
Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.Published on 6 Nov 2024Updated on 5 May 202694OKX x McLaren: Digital Collectibles FAQs
If you win an experience you will be contacted via email (nftwinners@okx.com).How do I know what rarity my digital collectible is? You can identify the rarity of your digital collectible by checking their rarity icon which will state Classic, Rare, or Ultra-Rare.Where will my digital collectible be stored and how can I access my collection? To claim a Race Rewind digital collectible you will need to create a Web3 wallet on our platform or link a compatible Web3 wallet.Published on 5 June 2024Updated on 8 Sept 20256What are the cryptoassets that are listed on OKX in France?
Axie Infinity BADGER Badger DAO BAL Balancer BAND Band Protocol BAT Basic Attention Token BCH Bitcoin Cash BICO Biconomy BLUR Blur BNB BNB BNT Bancor Network BONK Bonk BSV Bitcoin SV BTC Bitcoin BTT BitTorrent CEL Celsius Network CELR Celer Network CFG Centrifuge CHZ Chiliz COMP Compound CQT Covalent CRO Crypto.com CRV Curve Finance CSPR Casper Network CVC Civic CVX Convex Finance DAI Dai DOGE Dogecoin DOT Polkadot DYDX dYdX EGLD Elrond ENJ Enjin Coin ENS Ethereum Name Service EOS EOS ETC Ethereum ClassicPublished on 18 Mar 2024Updated on 9 Feb 20262Trading Fee Rules FAQ
How do I view total trading fees and total profit/loss for a contract? Currently, it doesn't have a feature to view all trading fees in one place. You can download your account statements to calculate and verify them manually, or use the Futures Analysis tool to view a summary of your total PnL, total losses, and trading fees since November 1, 2022. First, upgrade your app to the latest version.Published on 22 Mar 2024Updated on 11 May 20261,083How do I enhance my OKX app security?
Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website. Note: avoid scanning with social/communication apps, as third-party tools may alter links. Learn how to download the official OKX App here: How do I register an account on OKX?Scenario 2: My device is infected with MalwareWhat are the signs of device infection? Your phone overheats suddenly and experiences rapid battery drain.Published on 21 Mar 2025Updated on 3 Mar 202637How do I check my deposit progress?
To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.Published on 13 Aug 2023Updated on 15 Apr 20268,915How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on 24 June 2025Updated on 16 Dec 20253Affiliate FAQ
How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 6 Apr 2026726What should I do if facial recognition fails?
Note: you may download your account statement to check your identity information. Learn more here: How do I download my account statements?3. Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on 11 Oct 2024Updated on 11 May 2026488How to stake and redeem BTC with Babylon?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on 29 Sept 2025Updated on 17 Nov 2025How do I earn USDG?
USDG rewards on OKX give users a simple, low-effort way to earn from their holdings. USDG starts working for you the moment you hold it in your account.How do I get USDG on OKX? There are several easy ways to acquire USDG: Buy USDG with zero trading fees – Trade directly on our spot markets. For example, USDG/USDT. Trade for USDG on our spot market Convert your stablecoins – Instantly swap USDT,...Published on 29 Aug 2025Updated on 5 May 202639How to stake and redeem ETH with EigenLayer?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on 14 July 2025Updated on 17 Nov 20252How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token,...Published on 16 Oct 2024Updated on 12 Feb 2026406How to get started with Savings Starter?
Savings Starter aims to help new users get started with our Earn product. You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from...Published on 5 Sept 2023Updated on 9 Feb 20262,404