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Address type upgrade FAQ
Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?Published on 26 Aug 2025Updated on 5 June 2026FAQ859Simple Earn to undergo an upgrade
On July 16, 2025, Simple Earn will be undergoing a systems upgrade from 03:20 to 03:50 am UTC. During this period, existing subscribers will continue to accrue interest. However, new subscriptions and redemptions of existing funds will be suspended during this period. Thank you for your understanding and continued support as we continue to provide you with high-quality products and services. OKX team July 15, 2025Published on 15 July 2025Updated on 29 May 2026AnnouncementsGMX Upgrade on On-chain Earn
According to the official plan of GMX, On-chain Earn GMX will be undergoing the system upgrade from 8 November, 2024 03:00 (UTC). The reward will be distributed in GMX after the upgrade. On-chain Earn GMX subscription and redemption will be suspended from 8 November, 2024 03:00 (UTC). The upgrade is expected to be completed by 15 November. All the ETH rewards before the upgrade are distributed on 5 November.Published on 8 Nov 2024Updated on 29 May 2026AnnouncementsAnnouncement on XMR Networks upgrade
To ensure that Monero (XMR) Networks will be successfully upgraded, OKX will suspend the XMR deposit and withdrawal from 9:00 am UTC on Aug 13; Deposit and withdrawal will be recovered after the network upgrade, and we will not notify users in a further announcement. For any inquiries regarding this upgrade, please feel free to contact us in the official OKX Telegram group or via the Support Center.Published on 13 Aug 2022Updated on 29 May 2026AnnouncementsAnnouncement on LTC Node upgrade
According to the Node Upgrade Instructions from LTC (Litecoin) community, MWEB (Mimblewimble Extension Block) will activate at block height 2,265,984 at 6:00 am UTC on May 20. To ensure that LTC Node will be successfully upgraded, OKX will suspend the LTC deposit and withdrawal from 2:00 am UTC on May 20. Deposit and withdrawal will be recovered until further announcement.Published on 19 May 2022Updated on 29 May 2026AnnouncementsCompletion of Futures Database Upgrade
Dear valued customers, We have completed the futures database upgrade at 20:00 Sep 9, 2018 (HKT), earlier than expected. Although all services remained normal during the upgrade, some of our users might have received the error message “server internal error” within a short period of time, which was caused by the change of our operational servers. However, please rest assured that the error would not cause any issues to your account and assets. We apologize for the inconvenience caused.Published on 9 Sept 2018Updated on 29 May 2026AnnouncementsOKX to support Base network upgrade
For more details on the network upgrade, please refer to the announcement from the project team. OKX Team May 22, 2026Published on 22 May 2026Updated on 29 May 2026AnnouncementsOKX to support Sui network upgrade
For more details on the network upgrade, please refer to the announcement from the project team. OKX Team May 21, 2026Published on 21 May 2026Updated on 29 May 2026AnnouncementsOKX to support Canton network upgrade
According to the official plans for Canton Network, we will support the Canton network upgrade. To ensure a smooth process, please note the following: Suspension: Deposits and withdrawals for all tokens on the Canton network will be suspended starting from 12:00 pm (UTC) on Apr 10, 2026. Resumption: Services will resume once the upgraded network is stable. We will not issue a separate announcement for this.Published on 9 Apr 2026Updated on 10 Apr 2026AnnouncementsOKX to support Polygon network upgrade
According to the official plans for Polygon Network, we will support the Polygon network upgrade. To ensure a smooth process, please note the following: Suspension: Deposits and withdrawals for all tokens on the Polygon network will be suspended starting from 09:50 pm (UTC+8) on Mar 4, 2026. Resumption: Services will resume once the upgraded network is stable. We will not issue a separate announcement for this.Published on 4 Mar 2026Updated on 29 May 2026AnnouncementsOKX to support Cosmos network upgrade
According to the official plans for Cosmos Network, we will support the Cosmos network upgrade. To ensure a smooth process, please note the following: Suspension: Deposits and withdrawals for all tokens on the Cosmos network will be suspended starting from 11:00 pm (UTC+8) on Feb 18, 2026. Resumption: Services will resume once the upgraded network is stable. We will not issue a separate announcement for this.Published on 16 Feb 2026Updated on 29 May 2026AnnouncementsCompletion of X Layer Mainnet Upgrade
Dear X Layer community members, ecosystem partners, and users, The X Layer mainnet upgrade has been completed. Related services will be resumed accordingly. Please refer to the product page for more updates. If you have any questions, feel free to contact OKX customer support. Thank you for your understanding and support. X Layer Team October 28, 2025 DisclaimerThis announcement is provided for informational purposes only.Published on 28 Oct 2025Updated on 29 May 2026AnnouncementsOKX to support Starknet network’s upgrade
We'll be supporting the Starknet network’s v0.14.0 upgrade. Deposits and withdrawals of Starknet tokens and tokens belonging to the network will be suspended at 02:00 am UTC on July 14, 2025. The services will resume once the upgraded network is stable without further announcement. If you hold any Starknet and tokens belonging to the Starknet network in your account, you don’t need to do anything during the upgrade period.Published on 11 July 2025Updated on 29 May 2026AnnouncementsAnnouncement on Dual Investment system upgrade
Dear OKX users, Dual Investment subscription and redemption will be suspended from 02:00 - 02:20 UTC on June 17, 2025 due to a scheduled system upgrade. We apologize for any inconvenience this may cause. OKX team, June 17, 2025Published on 11 June 2025Updated on 29 May 2026AnnouncementsOKX Wallet to support the upgrade of Celo
Dear OKX users, At the request of the Celo team, the OKX Wallet will upgrade the Celo network. The service on Celo will be temporarily unavailable during this upgrade. Once the upgrade is complete, you’ll be able to check your assets on Celo within the OKX Wallet. OKX team March 26, 2025Published on 26 Mar 2025Updated on 29 May 2026Announcements