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I haven't received the verification code
Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message. Check storage space: Make sure your SMS inbox isn’t full. Delete old messages if necessary. Review blocked messages: Check whether security apps or system settings are filtering or blocking SMS messages. Disable SMS-blocking apps: Temporarily turn off any SMS-blocking or filtering apps on your device.Published on Aug 16, 2023Updated on May 11, 202633,042Event Contracts FAQ
(Example:)( A user holds 200 BTC Up shares; current market price = 0.75 USDT:) (Current position value = 200 × 0.75 = 150.00 USDT) PnL Calculations (1) Held to expiry and settled: Winning side: each share redeemed at 1.00 USDT, minus settlement fee Losing side: shares become worthless; no settlement fee (2) Early closing before expiry: Realized PnL = (Average sell price − Average buy price) × Quantity sold − sell fee (3) Floating PnL (floating during holding period): Floating PnL = (Current mid-marketPublished on Apr 16, 2026Updated on May 6, 2026What are the spot trading guidelines for copy traders?
On the settlement day, we'll calculate the total PnL over the whole settlement period. The actual profit-sharing amount will be sent to the lead trader's funding account. If the withholding amount is greater than the actual profit-sharing amount, the difference will be returned to the copy trader's trading account. Profit-sharing will only be settled if a copy trader isn't copying any ongoing trades from a lead trader.Published on Nov 6, 2023Updated on Mar 3, 2026283What is OKX DEX Aggregator+?
The bidding process takes about 2 seconds to return an initial quote, and on-chain settlement adds a bit more time on top (refer to the settlement time table for chain-specific details). It’s a trade-off — a little extra wait time for potentially better pricing, especially on larger trades.Do I need to hold ETH (or native tokens) to pay for gas? No. One of the core advantages of Intent Swap is gas-free execution — the Solver covers the gas fee during settlement.Can I cancel an Intent order?Published on Apr 20, 2026Updated on Apr 30, 20268Lead traders: Spot lead trading guidelines
Their profit-sharing level is Level 2, and their profit-sharing ratio is 10%. Below is an example of how their copy trader's profit-sharing is calculated.Published on Oct 30, 2023Updated on May 8, 2026196Trading Fee Rules FAQ
past 30 days is 150,000,000 USD (meeting VIP 2), and your asset size is 5,000,000 USD (meeting VIP 4), then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on May 11, 20261,083OKX Card Brazil Referral Program — Terms and Conditions
Distribution timelines may vary depending on settlement status, compliance review, or operational factors. 7.3. Rewards may be subject to additional holding periods, product terms, or withdrawal conditions as communicated by OKX.8. Prohibited Conduct 8.1. Users must not: Create multiple or fraudulent accounts. Engage in self-referrals. Conduct artificial or abusive transactions solely to obtain rewards. Use stolen payment methods or unauthorized funds. 8.2.Published on Feb 26, 2026Updated on May 7, 202631Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on Oct 14, 2025Updated on Apr 29, 20266How do I publish or subscribe to a signal on Signal Marketplace?
Monthly fee: > 0 USDT, up to 2 decimal points After paying the subscription fee, users will be able to use the signal. Each subscription is valid for 30 days. The monthly fees will be distributed to the signal provider on the 1st of every month.Published on Mar 12, 2024Updated on Mar 4, 202645How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025554Why do I have to trade on OKX Liquid Marketplace?
It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book. It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on Mar 13, 2024Updated on Oct 30, 202516What are Source of Funds (SoF) and Source of Wealth (SoW)?
Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on Dec 24, 2024Updated on May 12, 2026814What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4.Published on Mar 17, 2023Updated on Jan 26, 20265,746How do I access my rewards on Pay?
If you deposit 2,400 USDG at 10:00 on Day 1: Day 2 reward: 0 (the minimum balance on Day 1 was 0) Day 3 reward: 2,400 × (0.05 / 365) Example 2: Adding to an existing balance If you already have 1,000 USDG and add 2,400 USDG on Day 1: Day 2 reward: 1,000 × (0.05 / 365) Day 3 reward: 3,400 × (0.05 / 365)4. How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away.Published on Apr 28, 2025Updated on Apr 17, 202659How to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andPublished on Apr 5, 2023Updated on Sep 12, 202539