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What is Proof of Reserves (PoR) user snapshot data?
In the PoR snapshot, the ETH balance will decrease by 3, while the USDT balance will increase by 3,300. When you combine the PoR snapshot of both ETH and USDT, it will be equivalent to the Unrealized Profit and Loss (UPL) of the margin position.Advanced verification method - trading equity valueWhich account mode supports margin positions?Published on Jan 20, 2023Updated on Apr 3, 2026516How can I send/accept payments in IM on Pay?
For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on Apr 17, 202643How do I send crypto gifts in IM on Pay?
However, you can still send crypto gift to friends or groups via OKX Pay.Step 1: Create a group chat Crypto gifts can only be sent to a group, so you'll need to start by creating a group chat.Here's how: Open the Chat page in Pay. Tap the plus (+) icon at the top right corner. Select New chat, then tap New group.Published on Apr 28, 2025Updated on May 12, 202621Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Thanks to the recursive method, the proofs can be repeatedly aggregated and condensed into a single proof.How do I perform self-verification of Proof of Reserves (PoR)?Published on Oct 21, 2024Updated on Feb 11, 202693Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179How do I check on updates to my support ticket?
In the chat window, scroll up to view your past chat history with OKX AssistantPublished on Oct 17, 2025Updated on May 4, 202656How do I turn on the order sharing feature?
you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile Share the order with your recipient once all the processes are done You can also trade with different order types on our platform, learn more here.Published on Jan 14, 2025Updated on Mar 31, 202610Why should I choose OKX affiliate program?
Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on Apr 19, 2024Updated on Apr 30, 202618OKX Beginner's Guide
Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Aug 22, 2025Updated on Jan 27, 202616OKX Beginner's Guide
Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Mar 20, 2023Updated on May 11, 20261,739What should I do during or after a scam?
Report to local enforcement: report the incident to local police or law enforcement agencies and provide as much detailed information as possible, including the time, location, and amount involved, as well as the chat records, screenshots of transfers, and other evidence you collected. Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service.Published on Mar 11, 2024Updated on May 12, 2026750How do I share order parameters?
Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers. This enables a clear and structured discussion of your trading approach.Published on May 7, 2025Updated on Sep 10, 20254How do I request an increase in BRL deposit and withdrawal limits?
The analysis takes up to 2 business days Note: for institutional users, please reach out to our customer support chat for more details. What documentation is required to request a BRL limit increase? Currently, OKX Brazil only accepts the Annual Tax Return as supporting evidence for a customer's source of funds proof.Published on Dec 15, 2023Updated on Apr 22, 202667How do I activate my Pay?
Pay also offers social features, including direct transfers within chats and the ability to create group red envelopes. While transferring digital assets to external wallet addresses is supported, please note that corresponding gas fees will apply.What are the requirements to activate and use Pay? A successfully registered personal account on our platform. Completed identity verification on the platform. Successful creation of a passkey (Android devices must support Google services).Published on May 2, 2025Updated on May 5, 20264,970Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on Sep 28, 2023Updated on May 12, 20262,681