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How do I download my BR Tax return?
How can I obtain a copy of my Declaração do Imposto de Renda?Published on Nov 19, 2025Updated on Apr 16, 202612What's the El Salvador account for Brazilian users?
However, if you want to access additional trading features, the El Salvador account provides that opportunity without requiring a separate login.Do I need to open an El Salvador account? No. This is optional, not a requirement.You can continue using your Brazilian account as usual. The El Salvador account is available only if you want access to advanced trading products not offered in Brazil.Who can open an El Salvador account? To be eligible, you must first have a verified Brazil (BR) account.Published on Nov 25, 2025Updated on Apr 23, 202615How do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on Aug 26, 2025Updated on Apr 23, 202652How do I set up the El Salvador account?
To give Brazilian users more trading flexibility, we now offer the option to open an El Salvador account. This account can be accessed with the same login credentials you already use — meaning you’ll have one login and two accounts: Your Brazil (BR) account Your El Salvador account (under OKX El Salvador)Do I need to open an El Salvador account? No, opening an El Salvador account is optional.Published on Nov 25, 2025Updated on Apr 3, 202615Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 8, 2026OKX Web3 FAQ
Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents. We also partner with third-party chainalytics firms, such as Elliptic, to update blacklisted wallets in real time. Strict Enforcement: Blacklisted wallet addresses can't use our Web3 Wallet software to make transactions.Published on Jan 19, 2026Updated on May 13, 2026102Why did my identity verification fail?
Changing Identity Verification Information (Changing Person / Changing Document) Video Verification Issues for Hearing-Impaired Users Non-standard Verification Process You did not follow the on-screen instructions during the verification process. You are unable to complete video verification, or the system displays “Your P2P trading function is restricted.” Under 18 Years Old The document you submitted does not meet the platform’s requirements.Published on Sep 5, 2023Updated on May 13, 202611,565Exploring OKX NFT marketplace: your gateway to exclusive collections
Here, users can find art, music, virtual goods, and more made by famous artists from around the world. These exclusive collections allow users to own and trade unique digital assets that hold intrinsic and cultural value.Seamless Integration with Leading NFT Platforms OKX has exclusive collections and allows users to bring their NFTs from other marketplaces into their OKX NFT wallet.Published on Dec 28, 2023Updated on Sep 12, 2025518How to claim my RL OKXclusive Pass?
[2] Click Claim for free [3] Click Submit details, and enter your personal info to submit [4] RL OKXclusive Pass will appear in your wallet in a minute [5] Go back to home > Click My assets > NFTs to view your OKXclusive Pass Terms and Conditions Rolling Loud Music Festival Promotion Mint a Rolling Loud NFT on OKX Wallet and get an exclusive NFT that unlocks access to the Rolling Loud Music Festival and other perks. It is free, create a wallet, verify age, and claim the ticket.Published on Apr 5, 2023Updated on Sep 12, 202539How do I check the status of my returned withdrawal?
The video must be one continuous recording (no edits or multiple clips). If the video file is too large, upload it to a cloud drive and share the link (ensure access permissions are granted).Where can I find my withdrawal TXID? Log in to your account at okx.com, go to the Assets and select Withdraw. On this page, you can view your withdrawal history and find the TXID for the specific transaction. TXID can be found in your withdrawal historyPublished on Oct 30, 2023Updated on Feb 9, 2026291How can you grab exclusive opportunities with OKX Launchpad?
These include: Music Concerts: Exclusive NFTs for popular artists' concerts have been in high demand, providing fans with collectible memorabilia and access to unique concert experiences. Sports Events: Rare digital collectibles tied to sports events and athletes have captivated fans and collectors, offering them a piece of history in the form of NFTs.Published on Nov 10, 2023Updated on Sep 12, 202558OKX DEX FAQs
If the aggregated split result is better than the un-split result, the order is split.How is slippage calculated on OKX DEX? The current slippage output is based on the token pair's recent volatility. Specifically, OKX DEX collects the pair's swap rate at multiple recent time points and computes the swap-rate volatility using standard statistical methods such as log returns and standard deviation.How is the default slippage determined? Do defaults vary across tokens or liquidity levels?Published on Feb 5, 2026Updated on May 13, 202612Unseen City Shirts - The Roses and The Bees - NFT FAQ
Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04.Published on Apr 19, 2024Updated on Sep 8, 202523Unseen City Shirts - Blue Moon - NFT FAQ
Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7. When will the rarity of my Unseen City Shirts – Blue Moon NFT be revealed?Published on Apr 25, 2024Updated on Dec 4, 20252How do I make a deposit? (app)
Video guideWhat is a deposit? A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to bank transfers. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on Aug 22, 2023Updated on May 13, 2026151,854