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How do I download my account statements?
Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.Published on Nov 6, 2024Updated on May 5, 202696OKX x McLaren: Digital Collectibles FAQs
If you win an experience you will be contacted via email (nftwinners@okx.com).How do I know what rarity my digital collectible is? You can identify the rarity of your digital collectible by checking their rarity icon which will state Classic, Rare, or Ultra-Rare.Where will my digital collectible be stored and how can I access my collection? To claim a Race Rewind digital collectible you will need to create a Web3 wallet on our platform or link a compatible Web3 wallet.Published on Jun 5, 2024Updated on Sep 8, 20256Trading Fee Rules FAQ
How do I view total trading fees and total profit/loss for a contract? Currently, it doesn't have a feature to view all trading fees in one place. You can download your account statements to calculate and verify them manually, or use the Futures Analysis tool to view a summary of your total PnL, total losses, and trading fees since November 1, 2022. First, upgrade your app to the latest version.Published on Mar 22, 2024Updated on May 11, 20261,084How do I check my deposit progress?
To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.Published on Aug 13, 2023Updated on Apr 15, 20268,916Affiliate FAQ
How can invitees check trading fee rebate records?Published on Dec 4, 2024Updated on Apr 6, 2026726What should I do if facial recognition fails?
Note: you may download your account statement to check your identity information. Learn more here: How do I download my account statements?3. Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on May 11, 2026488How do I register an account on OKX?
Learn more on how to get started below.Get started You can download the OKX app or web version here. Download options are available for Windows and macOS.Published on May 23, 2024Updated on Apr 27, 202627,697Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Here's how you can verify that the assets we claim to hold are true and that no user holds negative net equity: Go to our Proof of Reserve page and select Liability report Download the zk-STARK file and save it in a new folder Unzip the file to extract a "sum_proof_data.json" file Download the OKX open-source verification tool: zk-STARKValidator Save the OKX open-source verification tool, zk-STARKValidator, and the "sum_proof_data.json" file together in the new folder created in Step 2.Published on Oct 21, 2024Updated on Feb 11, 202693How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on Dec 16, 20253How do I check if an email is officially from OKX via EML file?
By reviewing the technical authentication fields in the EML file (such as SPF, DKIM, and DMARC), you can determine whether the email was truly sent from OKXs official servers.How do I download and verify through the EML file?Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on Nov 24, 2025Updated on Mar 4, 202616Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
To verify and prove that the assets we claim to hold are true and that no user holds negative net equity, visit our "Audit files" page, and download the zk-STARK files under Liability report, then save it in a new folder 2. Unzip the downloaded file, and there'll be a sum proof data folder, which includes thousands of branch folders and one trunk folder.Published on May 10, 2023Updated on Sep 8, 2025179How can you protect yourself from a phishing attack?
The email often carries the link of phishing website or the download link of Trojan horse program. If the user does not pay attention to distinguishing it, he/she will click the link to enter the phishing website or download the Trojan horse program. Once the Trojan horse program runs, it can monitor the sensitive information entered by the user and get it.Published on Aug 17, 2023Updated on Apr 17, 20263,732How do I verify OKX's ownership and balance of the wallet address?
This article will guide you through the process of how to verify OKX's ownership and balance of the wallet address via OKX's reserve snapshot file and open source reserve verification tool.What should I prepare before verification? 1. Open the verification tool, select the zip file to download You can see the following two tools in the folder: VerifyAddress: verify ownership of reserve address.Published on Sep 26, 2023Updated on Jan 26, 20261,001What should I do during or after a scam?
Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on Mar 11, 2024Updated on May 13, 2026750How PnL works in X-Perps?
This article explains how PnL (profit and loss) works in X-Perps, so you can understand what your account is showing and why your net result may differ from the raw price move. In X-Perps trading, PnL (profit and loss) is commonly shown in two forms: unrealized PnL and realized PnL.What's unrealized PnL in X-Perps? Unrealized PnL is the gain or loss in an open position based on current pricing.Published on Apr 9, 2026Updated on Apr 21, 2026