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How do I view Profit and Loss (PnL) and switch PnL display?
It only changes how the information is presented to you, allowing for easier analysis of your performance. For more help with PnL settings on our platform, visit here.Published on Jul 7, 2024Updated on May 29, 202647How do I check my deposit or withdrawal history?
Learn more: How do I make a crypto withdrawal? (app) How do I make a crypto withdrawal? (web) How do I make a deposit? (app) How do I make a deposit? (web)Published on Jun 9, 2026Updated on Jun 9, 2026How do I check my deposit or withdrawal history?
Learn more: How do I make a withdrawal? (App) How do I make a withdrawal? (Web)Published on Jun 9, 2026Updated on Jun 9, 20262Convert FAQ
How do I deposit crypto to use Convert? You can refer to the following articles to learn more about how to deposit crypto: How do I make a deposit? (app) How do I make a deposit? (web)3. Where can I view crypto after it has been converted using Convert? Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type.Published on Sep 5, 2024Updated on Jun 5, 20261,481How do I display historic orders on the chart?
Select the View details to view more info about it Place your mouse on the historical order to view more details Once the details are selected, more info on the order will appear If you're wondering how you can switch on the trade confirmation on your trade, visit here.Published on Nov 29, 2024Updated on May 29, 2026417How do I check on updates to my support ticket?
How you receive these updates depends on how your ticket was submitted — as a logged-in user or as a guest. Below, we’ll explain how to view ticket details, conversation history, and reply to support ticket updates on both the app and web platform.How'll you be notified of our updates?For logged-in users When you submit a ticket while signed into your account, you'll have access to all your tickets in one convenient location.Published on Oct 17, 2025Updated on Jun 9, 202665What should I do if my withdrawal isn't successful?
Due to the irreversibility and anonymity of blockchain transactions, we can't reverse it, and we can't determine the source of the address. You'll need to contact the platform that provided the address or the person who gave you the address for assistance. Note: when withdrawing, please ensure that the withdrawal address, network, and amount are correct to avoid similar issues in the future.Published on Oct 17, 2024Updated on May 29, 2026271How do I check my deposit progress?
To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.Published on May 21, 2026Updated on Jun 3, 2026Crypto profit & loss analysis (PnL) FAQ
How is the average cost of a crypto asset calculated in Crypto PnL Analysis? Average cost = (Average cost before the last purchase or deposit * Amount + Price of the last purchase or deposit * Amount) / Balance after the last purchase or deposit Note: price of the last deposit is the price at the moment of depositing7. How is the PnL calculated? PnL = (Last price - Average cost) * Current balance8. How is the PnL% calculated? PnL% = (Last price - Average cost) / Average cost9.Published on Apr 3, 2026Updated on May 29, 2026Trading Fee Rules FAQ
You can also view your 30-day Spot/Futures/Options trading volume, as well as the asset holdings and trading volume required to upgrade to VIP. Select Fee rules to view more about your current fee tier and rules5. How can I check the trading fees in advance? You can't check your trading fees in advance. You can calculate or view the fees for completed orders yourself.6. How can I upgrade my VIP level and reduce trading fees?Published on Mar 22, 2024Updated on Jun 10, 20261,089Tokenized stocks FAQ
How do I identify the underlying stock for a tokenized stock? Token names and symbols are defined by the provider and may differ from traditional ticker symbols.You can verify the mapping between tokens and their underlying stocks through the provider’s official documentation.14. How do I view token holder addresses? Web: Tap the token you'd like to view, then tap Holders to see the top 100 holder address rankings.App: Tap the token you'd like to view, then scroll down to view holder addresses.Published on Feb 2, 2026Updated on Jun 9, 20269How do I use Trading bonus?
Select the Activate button to activate your voucher Once you've activated the funds, your preferred Use button will be enabledWhat are the activation conditions and how do I activate it? Activation of Trading bonus is only supported in the spot and futures mode. Other modes need to be switched to spot and futures mode before activation.How do I view its history?Published on Mar 8, 2024Updated on May 29, 20261,248What's funding rate and how do I use it?
Depending on the funding rate and your position: when the funding rate is positive, long positions typically pay short positions when the funding rate is negative, short positions typically pay long positions This mechanism helps keep the X-Perps price anchored to the underlying spot market over time.When will the funding be paid on OKX, and how do I view it? On our platform, X-Perps funding is settled every 8 hours.Published on Apr 15, 2026Updated on Jun 2, 2026How do I turn on and sync multiple charts on a screen?
I view charts of different trading pairs simultaneously?Published on Aug 9, 2024Updated on May 29, 202633How do I set up a recurring buy plan?
How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4.Published on Jan 23, 2025Updated on May 29, 202650