In certain situations, our customer support team may ask you to join a video call to help resolve your issue more efficiently. This guide will walk you through how to join a video call with us using the OKX web/app.What do you need to prepare before the video call? The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted).

The funding rate is a mechanism used in X-Perps markets to help keep the contract price closer to the underlying spot price.What's the funding rate for me? Funding isn't the same as a trading fee. It is a periodic payment mechanism between long and short position holders.

Traders use this strategy when they believe prices will rise eventually, buying more when prices drop to average out the cost. It’s commonly used in volatile or sideways markets to take advantage of short-term price swings.How do I set it up?

Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions? Demo trading environments simulate real-world market conditions by using real-time market data and trading tools, allowing traders to experience the ups and downs of the crypto markets without actually risking any money.Can experienced traders benefit from using crypto paper trading and practice trading?

This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.

You can use your existing crypto holdings as margin — putting your crypto to work without needing to sell it or hold cash separately. Note: this article is for verified users trading X-Perps in the EEA region.What assets are supported as margin for X-Perps? X-Perps on OKX supports multi-asset margin.

The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

What's Snap? Snap is a new feature leveraging UniswapX for optimal pricing, zero gas fees, and fail-safe transactions. Our DEX's Snap trading mode feature allows you to swap tokens on Ethereum quickly and intuitively without incurring any gas fees. The feature operates directly on our DEX interface via Uniswap's UniswapX protocol.

What is the maximum leverage available for X-Perps? Up to 10x leverage is available for all X-Perps clients, both retail and professional. The leverage setting is the same regardless of classification.2. Does higher leverage mean higher profit? Not necessarily. Higher leverage increases your exposure, which amplifies both potential gains and potential losses. It also brings you closer to liquidation if the market moves against you.3. How does leverage affect liquidation prices?

If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet. How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04.

What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11. Which jurisdictions are restricted from claiming the Unseen City Shirts – Blue Moon NFTs?

However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion. The user is unable to withdraw 20 ETH because his accessible balance is lower than his funds under the unavailable for withdrawal portion.

For more details on what to do during or after a scam, check out this article.

What's trading bonus? Trading bonus can serve as funds by eligible traders under spot and futures mode for cross-USDT-margin, cross-perpetual and options (excluding simple options). To utilize your Trading bonus, you must activate your voucher. It can be used as trading margin to open a position, to offset losses, and to pay funding fees. When you close a position, trading fees are first deducted from profits (if any), then from the trading bonus.