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What are Source of Funds (SoF) and Source of Wealth (SoW)?
/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings Legal settlements Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on Dec 24, 2024Updated on Jun 5, 2026FAQ872Managing RFQs on the RFQ board (creator)
It will open up a box that shows the leg price for each leg as well as the execution side for each leg in your RFQ. Selecting the buy area will show details related to the buy direction, and the sell area will show details related to the sell direction.Executing against a quote If you are satisfied with the quote given for your RFQ, you select Buy or Sell on the RFQ board, depending on the direction you need.Published on Mar 7, 2024Updated on May 29, 2026Product documentationIntroduction to spot mode
Spot trading As shown in the figure below, “Available” in “Buy BTC” shows you the current EUR balance available to buy BTC, while "Max buy" shows you the amount of BTC that can be bought based on the last price of BTC/EUR. “Available” in “Sell BTC” shows you the current BTC balance you can sell, while "Max sell" shows you the amount of EUR obtained after selling BTC based on the last price of BTC/EUR. Enter an appropriate BTC purchase price and amount, and click “Buy BTC” to place the order.Published on Apr 21, 2026Updated on May 29, 2026Product documentationHow do I check if an email is officially from OKX via EML file?
If the verification result shows that the address is not an official domain, the email can be considered fraudulent. If the address is valid but the email content appears suspicious (e.g., contains instructions to withdraw funds, scan QR codes, or click links), proceed to 2.2. Verify the email's authenticity using the EML file If the verification result shows the address is official, but the content appears suspicious: Proceed to use the EML file to verify the authenticity of the email.Published on Nov 24, 2025Updated on May 29, 2026FAQ18How do I view Profit and Loss (PnL) and switch PnL display?
Switching between PnL value and percentage allows you to view your performance in different ways: Value: Shows the actual profit or loss in the currency you are trading. Percentage: Shows the profit or loss as a percentage of your investment, providing a clearer picture of your return on investment (ROI).How do I switch the PnL display from value to percentage or vice versa on the web?Published on Jul 7, 2024Updated on May 29, 2026FAQ47Why haven’t I received a reply from the blockchain project team?
If you made a deposit or withdrawal on our platform and the transaction status shows “completed” on your OKX account, but you’re still having issues, please check the following: Verify your transaction on blockchain explorer Copy the transaction hash (TxID) from your OKX transaction record. Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status.Published on Oct 17, 2025Updated on May 29, 2026FAQ14How do I set up indicators on the chart?
Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display.Published on Nov 30, 2024Updated on May 29, 2026FAQ15The Recommendations to Improve OKX Account Safety
It will show a QR code. Open Google Authenticator, select "+" to scan your QR code. After scanning, it will show 6-digital verification number on your phone. Fill in the verification code at OKX website to complete the linking. 2. Users should modify the login password regularly, and try to avoid using the password has been used. Users do not use the same password for different sites. 3.Published on Sep 30, 2017Updated on May 29, 2026AnnouncementsHow can I get my project listed on OKX?
Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes. Include short bios of key team members highlighting: Relevant experience Roles and responsibilities Notable achievements A strong team builds trust.Is financial transparency important? Yes.Published on Apr 16, 2026Updated on May 29, 2026FAQ2Why can’t I see or use my crypto balance?
If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.Published on Oct 14, 2025Updated on May 29, 2026FAQ7How do I download my account statements?
Select Download to download the statementI want to download trading history Trading History shows any changes to your balance related to trading activity. Example: You'll see entries for filled orders, trading fees, and transfers related to trading. To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days.Published on May 21, 2026Updated on Jun 3, 2026FAQHow do I download my account statements?
Select Download to download the statementI want to download trading history Trading History shows any changes to your balance related to trading activity. Example: You'll see entries for filled orders, trading fees, and transfers related to trading. To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days.Published on Nov 6, 2024Updated on Jun 5, 2026FAQ2Trading on Nitro Spreads
For spreads involving spot trading, the spot leg will be reflected under the Assets tab, while the futures leg will show up under Positions.From here, it’ll work the same as a position that was opened via the central limit order book (CLOB).Published on Mar 7, 2024Updated on May 29, 2026Product documentationOKX supports IOTA Deposit and Spot Trading
Listing and promotion schedule: Highlight event - Live Show on Monday, November 20 2017 (14:00 Beijing Time) IOTA representatives sharing and Giveaways Hong Kong Meetup event on Wednesday, November 22 2017 (15:00 Hong Kong Time) OKX friendly reminder: Digital asset is a high-risk investment instrument. Users should fully understand the risks and consequences involved in trading these cryptocurrencies. OKX will continue to provide the best products and services to our users. OKX 12 November, 2017Published on Nov 12, 2017Updated on May 29, 2026AnnouncementsQuoting RFQs on the RFQ board (maker)
You can then use this button to cancel the selected quotes.RFQ historyExecuted quotes If the creator of the RFQ has executed against your quote, the quote will show up on the RFQ Board with a Bought or Sold label and the price at which it was executed.Expired, failed or canceled quotes If your quote was not executed by the creator or they tried to execute but failed, the quote will still show up in the RFQ Board and you can see your last quoted prices for this RFQ.Published on Mar 7, 2024Updated on May 29, 2026Product documentation