We are thrilled to announce that Western Union has been added to our platform as a new payment method! This means that you can now use Western Union to deposit or withdraw funds for your cryptocurrency trades on OKX P2P. We hope this new addition will enhance your trading experience on OKX P2P. As always, if you have any questions or concerns, please don't hesitate to contact our customer support team. Happy trading! Best regards, OKX P2P Team March 23, 2023 (UTC)

If you notice any unusual activity on your account, you have to contact official customer support immediately. We’ll assist you in freezing your account promptly to safeguard your assets. If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App...

Below are some possible reasons that may lead to a failed identity verification: Selfie detection failed. Invalid ID (E.g. Unsupported ID type, ID issued has ‌expired). There's an existing account with the same identity information. ID detection failed. (E.g. Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account.

For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do? If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks.

Emergency Asset Migration Transfer assets to a secure address (e.g., cold wallet or whitelisted exchange) upon detecting risks. Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security.

On April 21st, OKX's risk control team detected that the Element Black team had made multiple large deposits to the market-making account, totaling approximately 50,000,000 ELT, which caused the circulating supply to deviate from the disclosed 70,000,000 prior to the launch. On April 23rd, the circulating supply was changed to 112,070,000.

The following is a notice regarding carrier network anomalies: (Restored) Beijing time November 14, 2017 Hong Kong region availability window network anomaly notice [Alibaba Cloud][Carrier][Outage Notification] Outage Overview: Monitoring detected around 17:45 Beijing time on November 14, 2017, that the carrier network between Alibaba Cloud Hong Kong Availability Zone B and Availability Zone C experienced instability, affecting network communication between availability zones.

Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?

OKX Security Assistant performs in-depth detection of your device environment and identifies risk types that are closely related to asset security, such as: Remote control or trojan-related behavior Malicious processes running in the background When a risk item is detected, a pop-up alert will appear. If the risk persists, the alert may reappear periodically until you take action or choose to ignore it.How do I use OKX Security Assistant?

Account takeovers caused by trojans can be stealthy and difficult to detect — but with the right precautions, they’re also preventable. Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in.

If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features? Yes, this restriction only affects the specific campaign.

One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection. Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin.

Stop the transaction immediately if anomalies are detected. Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?

Change Login Password or Freeze Account If you detect abnormal login activity or actions that were not performed by you, please immediately change your login password under Security Settings, or go to Security Settings > Manage Account and freeze your account in a timely manner to prevent further asset losses. Common scam techniques used by fraudsters1.

Temporary Switching-off of the Option Value supporting Max Transfer Feature The feature of option value supporting Max Transfer amount in PM accounts will be temporarily switched off when the system detects abnormal market behaviours in option markets. The risk indicators that can trigger such pauses of features include mark prices abnormality, unusual prices / quantities of bid/ask quotes, etc.