All
FAQ
Announcements
Product documents
How do I place a TP/SL with Limit Order?
Market conditions: stay informed about market trends and conditions, as these can impact the effectiveness of your TP/SL settings.How do I place a TP/SL with a Limit Order on OKX? When placing a Limit Order on our platform, you can simultaneously set Take Profit (TP) and Stop Loss (SL) orders to manage your trades effectively. Follow these steps to set up TP/SL with a Limit Order: Enter Order Details Order price: specify the price at which you want to execute the trade.Published on May 31, 2024Updated on May 29, 2026FAQ286Isolated margin mode
liability in the position, the margin in the position will be used to offset the liability before closing the position Short Quote assets in the position must be fully sold Note: After selling all the assets in the position, if there is still liability in the position, the margin in the position will be used to offset the liability before closing the position Base liability must be fully repaid Method Order placed Scenario and behaviour Example Placing orders to close out the position on the positionPublished on Jun 17, 2022Updated on May 29, 2026Product documentationOKX Enhanced Liquidity Program
These ELP orders will become invalid for matching but still pending. These orders will become valid for matching again once there are non-ELP orders with better prices placed.Published on Nov 26, 2025Updated on May 29, 2026Product documentationStrategy order types
If your order fails to fill, your position and margin will still be available. (4) The amount of orders that can be placed with a trailing stop order varies for different types of contracts. The orders will be placed at the market price.Published on Nov 30, 2022Updated on Jun 9, 2026Product documentationHow do I download my account statements?
I want to download order history Order History shows all the orders you've placed. Example: If you placed a limit order—whether it was filled, canceled, or expired—it will appear here. To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days.Published on Nov 6, 2024Updated on Jun 5, 2026FAQ2How do I buy crypto with debit cards?
My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After the order is completed, where can I view the crypto I purchased?Published on Sep 13, 2024Updated on Jun 3, 2026FAQ7Borrow in spot mode
the adjusted equity is larger than the frozen margin, inclusive of the current order, the current order can be placed successfully.Published on Sep 19, 2024Updated on Nov 18, 2025Product documentationOKX to support FXS crypto migration
Snapshot & Migration An account snapshot will take place at 3:00 UTC on Dec 29, 2025. The snapshot will take place in both OKX funding and trading accounts. The subsequent crypto migration will take place between 3:00 UTC on Dec 29, 2025, and 10:00 UTC on Dec 31, 2025. New crypto FRAX deposits and withdrawals will open after the crypto migration.Published on Dec 23, 2025Updated on May 29, 2026AnnouncementsMartingale Strategy Order Failure Reasons
For example, if BTC jumps from 20 000 USDT to 60 000 USDT while your strategy still places 2 USDT buy orders, the amount that used to purchase 0.0001 BTC now buys only 0.000033 BTC, which is below the 0.0001 BTC minimum.Published on Jun 16, 2025Updated on May 29, 2026Product documentationHow do I select the correct network for my crypto withdrawals and deposits?
However, BNB deposits on the BSC network are still supported. BEP20, BSC, and Binance Smart Chain are all referred to as BNB Smart Chain on this platform.Published on Aug 22, 2023Updated on May 29, 2026FAQ21,558How do I deposit USD with a debit card?
My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on Mar 2, 2026Updated on May 29, 2026FAQ1Introduction to Trading bot Mode
The specific pause price = the first pending order price * (1 + threshold) After orders are placed, users can view the status of orders or cancel orders under the Arbitrage order tab. Besides, users can still view and act on sub-orders in Current or History orders under Manual trading mode.Published on Jan 9, 2023Updated on May 29, 2026Product documentationSpot grid bot FAQ
Once you create your Spot grid bot, the initialization process, as described here, takes place. This involves placing buy orders, sell orders, or a combination of both, depending on your chosen investment mode.Published on Aug 28, 2025Updated on May 29, 2026FAQ22How do I buy crypto with Apple Pay?
My Apple Pay transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on Jul 22, 2025Updated on May 29, 2026FAQ1How do I buy crypto with Google Pay?
My Google Pay transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on Jul 22, 2025Updated on May 29, 2026FAQ5