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X Layer upgrade and OKT/OKB asset handling FAQ
How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.Published on Aug 13, 2025Updated on May 29, 202630Crypto available for withdrawal FAQ
You can check the accessible balance for your chosen crypto and funds unavailable for withdrawal on the How much crypto can you withdraw page. Follow these steps to get there: Step 1: navigate to the withdrawal page of your chosen crypto Step 2: select See details found under the withdrawal amount input Step 3: on the Unavailable for withdrawal page, select Learn more about calculationsI want my funds immediately. How does this relate to my crypto available for withdrawal?Published on Jan 25, 2024Updated on May 29, 20263,695What should I do during or after a scam?
Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on Mar 11, 2024Updated on May 29, 2026771Satoshi test FAQ
How much cryptocurrency do I need to send for the Satoshi test? You'll need to send a random amount specified by us, typically worth 5 USDC, for the test. This amount will be specified during the verification process.4. What happens if I send the wrong amount to the Satoshi test? If the amount sent doesn't match the specified amount for the Satoshi test, the verification will fail.Published on May 28, 2024Updated on May 29, 202643A beginner's guide to identity verification
I don't know how much I plan to deposit. Can I change my estimated amount later? No. However, we only collect your estimate for reference purposes. You can always deposit more than the estimated amount.12. How do I check my identity verification information? App: Go to User center, find Profile and select Identity Verification Select Identity Verification to check Web: Go to Profile and select Verification Select Verification to check Note: Only one ID can be registered for one account.Published on Oct 9, 2025Updated on May 29, 20266How can I protect myself from scammers?
Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.Published on Aug 21, 2023Updated on Mar 3, 202612,259What's the Spot DCA bot and how do I use it?
Below is how the value multiplier shapes safety order size in a Spot DCA Bot. In a Spot DCA bot, the safety order amount decides how much capital is allocated to each additional buy when the price falls. The value multiplier lets you scale those amounts as the market moves, helping you decide how aggressively (or conservatively) to average down.Published on Oct 3, 2025Updated on Jun 4, 20265How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on May 29, 20263How do I earn USDG?
USDG rewards on OKX give users a simple, low-effort way to earn from their holdings. USDG starts working for you the moment you hold it in your account.How do I get USDG on OKX? There are several easy ways to acquire USDG: Buy USDG with zero trading fees – Trade directly on our spot markets. For example, USDG/USDT. Trade for USDG on our spot market Convert your stablecoins – Instantly swap USDT,...Published on Aug 29, 2025Updated on May 29, 202640How to stake and redeem ETH with EigenLayer?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on May 29, 20262How does fast redemption work?
In this case, it may take some time before you start receiving your crypto.Example Assuming that you want to redeem 600 ETH and the current standard redemption period is 10 days, this is how your redemption will go with fast redemption: Phase Details Total ETH received so far Day 1: Redemption submission You submit a redemption order for 600 ETH. Due to high demand, you enter the redemption queue. 0 ETH Day 2 - 4: Redemption queue While in the redemption queue, you receive no ETH.Published on May 8, 2025Updated on May 29, 2026202How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token,...Published on Oct 16, 2024Updated on May 29, 2026416How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
While Grid Profits gives you a clear view of how much your bot has earned from grid trading alone, it doesn’t reflect: Unrealized gains/losses from open positions Any Earn interest Trading fees not tied to grid execution Therefore, Total PnL gives a full picture of your bot’s performance. Grid Profits is meant for reference and breakdown purposes.Published on Jun 20, 2025Updated on May 29, 202660What is DEX Boost and how do I participate?
This data is used to determine your eligibility to participate in activities and how much bonus you can receive. The data is only used for calculating eligibility and won't be consumed or deducted.Why is my Boost trading volume different from my actual trading volume? Boost trading volume is calculated by applying a coefficient to your actual trading amount. For regular trades, a base coefficient of 0.50 is applied.Published on Dec 13, 2025Updated on May 29, 20262How do I activate my Pay?
Pay is a dual-custody wallet that enables password-free and facial-recognition payments. This wallet keeps you in control by requiring your approval for every transaction, adding an extra layer of security. It also allows you to seamlessly send and receive USDG, USDC, and USDT across the X Layer network. Sending via X Layer incurs no additional fee. To enhance security, Pay incorporates advanced...Published on Feb 11, 2026Updated on May 29, 2026