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What onboarding information is required for the government-owned enterprise?
What's a government-owned enterprise? Government-owned enterprises are government agencies, ministries, companies, or funds with 50% or greater national or local government ownership. These entities are typically created to engage in commercial activities on behalf of the government.Who are the key persons for a government-owned enterprise?Published on Oct 13, 2023Updated on May 29, 202664How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on Oct 13, 2023Updated on May 29, 2026148A beginner's guide to identity verification
Can I still verify my identity? Yes, you can change the address currently associated with your account to a new address. You may need to provide an additional proof of address document to verify your new address.6. Why do you need my residential address? We're required to ask for your residential address in order to verify your identity for our regulatory compliance program. Providing a residential address will also help keep your account secure.7. I'm under the age of 18. Why can't I sign up?Published on Oct 9, 2025Updated on May 29, 20266What onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on May 29, 2026125What onboarding information is required for a privately owned company?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on May 29, 2026286What onboarding information is required for a privately owned financial institution?
These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution? Corporate officers: Persons with significant responsibility to control, manage, or direct the privately owned financial institution including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions.Published on Oct 13, 2023Updated on May 29, 2026236Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on May 29, 202649What's a dusting attack?
Crypto exchanges help alleviate the issue associated with crypto dust by allowing users to swap their dust for governance tokens. This encourages users to make more transactions, which results in the exchange benefitting from the related fees. Meanwhile, users can get rid of the dust in their wallets. While hackers might identify you as a crypto user by dusting attacks, they still can’t get your private key.Published on Oct 4, 2024Updated on May 29, 202614How do I submit my proof of address (POA)?
Insurance contract Government-issued letter Employer's certificate E-wallet statement Driver's license (optional - only if you select state ID as your ID type) Note: The POA must be your residential address Your full name on the POA must match your legal name If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Published on Sep 25, 2024Updated on May 29, 20263How do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead Select Reason to close account Instead of closing your account, you can also select to Freeze account Migrate account View tutorials Select Continue to close if you still want to close Select I understand after checking what'll happen to Your account, Your personal information and Your orders after closing your account and select Continue Read the informationPublished on Aug 22, 2023Updated on Apr 28, 20268How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on Jun 2, 2026465Why is my withdrawal taking longer than usual?
If you still need to withdraw, you’ll need to submit a new request.Please note that during asset transfers between cold and hot wallets, new withdrawal requests will still need to wait for funds to be transferred from the cold wallet to the hot wallet before they can be processed. Therefore, canceling and resubmitting a withdrawal will not speed up the process. We recommend deciding whether to continue waiting or cancel based on your situation. Thank you for your understanding.Published on Feb 29, 2024Updated on May 29, 2026259Common scam tactics
Watch out for telephone scams too, where they pretend to be police or government workers, saying you're in trouble and need to give them things to avoid problems. Scammers pretend to be government officers requesting the user deposit more to pay for income tax We've also seen scammers pretend to be customer service agents from well-known platforms, even falsely claiming to partner with OKX to promote their own sites.Published on Sep 28, 2023Updated on May 29, 20262,727Crypto available for withdrawal FAQ
Factors such as your account history, deposit method, and amount can affect whether a hold is triggered and how long it lasts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on Jan 25, 2024Updated on May 29, 20263,695What onboarding information is required for the non-profit organization (NPO)?
These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll an NPO need to consider for the onboarding process?Published on Oct 13, 2023Updated on May 29, 202672