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General X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Feb 12, 2026Updated on Mar 3, 2026How do I reverse my trading position with one tap?
Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision. More opportunities for fast strategies: perfect for scalpers and breakout traders who depend on rapid decisions and minimal downtime between positions.How do I use one-tap reverse?Published on Jul 5, 2025Updated on Apr 6, 202610Why hasn't my deposit been credited?
Note: if you enter an incorrect/missing tag, it could lead to deposit failure. In such a case, you can reach out to our customer support for assistance.Deposit to smart contract addresses Before you submit a deposit request, make sure that you've selected the deposit contract address supported by the corresponding platform. Otherwise, it could lead to deposit failure.Published on Sep 1, 2023Updated on May 12, 202613,911Spot grid bot FAQ
However, Simple Earn allocation will not be activated on the copied bot, even if it’s enabled on the lead bot. Some core settings might be hidden from view as they were special configurations chosen by the lead trader. It’s important to note that actions performed by the lead bot during operation, such as editing parameters, adding investments, or withdrawing profits, will not be copied to the bot you’re running.Published on Aug 28, 2025Updated on Jan 22, 202621Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
This Campaign is available to eligible attendees who (1) receive an OKX branded poker chip in Las Vegas between November 21, 2025 and November 22, 2025 in Las Vegas (the "Event"); (2) register via a link posted on OKX global social accounts; (3) or register via a link shared by OKX influencers.Published on Nov 18, 2025Updated on Nov 19, 2025How do I activate my Pay?
This can lead to issues such as accidental deletion or passkeys being overwritten—making recovery difficult or even impossible. These risks are especially relevant for users on Apple devices, where compatibility and system integration are critical. To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on Feb 11, 2026Updated on Mar 11, 2026What's the Spot Grid bot and how do I use it?
More grids: Smaller gaps lead to frequent trades but smaller profits per trade Costs rise: every trade pays a fee, and profits per trade are tiny. Fewer grids: Larger gaps lead to fewer trades but bigger profits per fill. This can lead to fewer trading opportunities but also keeps the costs low Investment Amount: How much capital you allocate to the bot. Higher allocation: Lets you fund all grids and increase order size → higher potential dollar profits.Published on Oct 3, 2025Updated on Nov 17, 20258Beneficial Ownership FAQ
Who's considered a beneficial owner of my institution? A beneficial owner refers to the natural person(s) who ultimately owns or exercises effective control over your institution. The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control.Published on Oct 10, 2024Updated on Dec 1, 20256How do I enable allowlist? (app)
Whitelist vs. No-Verification Address: These settings are independent and do not affect each other. New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Aug 14, 2023Updated on Apr 17, 20261,926Why is my deposit locked?
Depending on your local law and regulations, your transaction may remain locked until you provide the information required of the person who sent you the fund. For more details, you can find it in the Travel Rule FAQ. Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3.Published on Dec 19, 2023Updated on Apr 24, 2026981How do I start trading cryptocurrency on OKX with Smart Trading?
Despite being experts in trading, lead traders are also likely to suffer losses from bad trading days. This can lead to unexpected liquidations and losses for followers too, if there's a lack of proper risk management. Visit here to start using copy trading. Bot trading Bot trading refers to the automation of trade entries and exits.Published on Apr 7, 2024Updated on May 11, 202675How do I authorize a new device when I log in?
If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device. Note: to avoid any impact on your login, we recommend updating the app to the latest version.Published on Aug 31, 2023Updated on May 12, 202613,888Trading Signal Bot FAQs
A signal bot won't open a position until it receives an entry signal — this is different from copy trading, where a lead trader makes their own decisions and can trade at any time. A signal bot runs based on preset trigger conditions, and an entry signal is only triggered when the market meets those conditions. This means there's no way to predict exactly when it'll trigger. If your bot is currently in the awaiting signal state, please wait for the conditions to be met.Published on Oct 9, 2023Updated on Apr 27, 2026137What's demo trading and how do I use it?
Our demo trading feature allows you to simulate a range of trading types, including spot, margin, futures and options trading.What's the difference between spot trading and futures trading in the demo mode? Spot trading in demo mode allows you to practice buying or selling cryptocurrency directly.Published on Oct 1, 2025Updated on May 5, 20263What's OKX Security Assistant?
Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 202639