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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135How do I check the withdrawal status on the blockchain?
Network type Recommended blockchain explorer websites 60 major networks including BTC, ETH, XLayer, and others https://www.oklink.com Vaulta https://www.unicove.com/en/vaulta zkSync Era https://explorer.zksync.io/ Unichain https://uniscan.xyz/ You may also use other network-specific blockchain explorers as needed.Step 3: Search for transaction details using the TxID Paste the transaction hash (TxID) into the search bar on the blockchain explorer’s homepage and press Enter to view the transactionPublished on Jun 12, 2025Updated on Feb 1, 202674What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on Oct 31, 2023Updated on May 11, 2026253What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026127P2P ad requirements (LATAM)
days 30 25 80% 30 30 1,500 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 ARS VES DOP CLP Buy Lite 30 days 30 25 80% 30 30 1,500 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 BRL Buy Lite 30 days 50 20 80% 50 50 2,500 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999Published on Aug 28, 2023Updated on Nov 17, 202557P2P ad requirements (EU)
days 30 20 80% 0 0 3,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 PLN Buy Lite 30 days 20 15 80% 0 0 1,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 CZK Buy Lite 30 days 30 25 80% 0 0 1,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 GBP Buy Lite 30 days 30 25 80% 0 0 3,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 RON HUF CHF Buy Lite 30 days 30 25 80% 0 0 1,000 100 Buy Super 0 0 0 80% 0 0 0 9999Published on Aug 28, 2023Updated on Nov 17, 202576How do I enable allowlist? (app)
When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on Aug 14, 2023Updated on Apr 17, 20261,927P2P ad requirements (CIS)
days 35 20 80% 0 0 500 100 Sell Lite 30 days 20 10 80% 0 0 300 9999 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 GEL TJS AMD MDL KGS UZS AZN Buy Lite 30 days 10 5 80% 0 0 500 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 KZT Buy Lite 30 days 35 20 80% 0 0 1,000 100 Sell Lite 30 days 20 15 80% 0 0 0 9999 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 BYN Buy Lite 30 days 20 10 80% 0 0 500 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0Published on Aug 28, 2023Updated on Nov 24, 2025177How do I enable allowlist? (web)
After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on Aug 14, 2023Updated on May 5, 2026418Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on Dec 4, 2024Updated on Apr 6, 2026726P2P ad requirements (SEA)
days 30 20 80% 15 20 100 100 Sell Lite 30 days 20 10 80% 10 10 100 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 KHR MNT BND LAK MMK PGK Buy Lite 10 days 10 5 80% 10 15 100$ 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 PHP IDR Buy Lite 30 days 75 75 85% 75 75 5000 100 Sell Lite 30 days 75 75 85% 75 75 5000 9999 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999Published on Aug 28, 2023Updated on Nov 17, 202539P2P ad requirements (USD)
days 30 25 80% 0 0 3,000 100 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 USD Sell Lite 30 30 25 0 0 0 0 9999Published on Jul 31, 2023Updated on Nov 17, 2025184P2P ad requirements (Africa)
days 25 15 80% 0 0 50$ 100 Sell Lite 30 days 20 10 80% 0 0 50$ 100 Buy Super 0 0 0 80% 0 0 0 9999 Sell Super 0 0 0 0% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 Sell Diamond 0 0 0 0 0 0 0 9999 GHS, ZAR, UGX, XOF, XAF, ETB, TZS, RWF Buy Lite 30 days 25 15 80% 0 0 50$ 100 Sell Lite 30 days 20 10 80% 0 0 50$ 100 Buy Super 0 0 0 80% 0 0 0 9999 Sell Super 0 0 0 0% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 Sell Diamond 0 0 0 0 0 0 0 9999 KES Buy Lite 60 days 80 30 85% 0 0 500$ 100 Sell Lite 90 daysPublished on Aug 28, 2023Updated on May 6, 2026203P2P ad requirements (MENA)
Liable Orders EGP IQD SAR Buy Lite 30 days 35 20 80% 0 0 1,000 100 Sell Lite 30 20 10 80% 0 0 500 9999 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999 TRY ILS TND BHD KWD QAR MAD EGP JOD OMR SDG Buy Lite 30 days 20 10 80% 0 0 1,000 100 Sell Lite 30 20 10 80% 0 0 500 9999 Buy Super 0 0 0 80% 0 0 0 9999 Buy Diamond 0 0 0 80% 0 0 0 9999Published on Aug 28, 2023Updated on Feb 25, 202694What's OKX VIP and how do I qualify for it?
We’ll review your status every 30 days. If you meet the requirements for a different tier at the time of review, your tier will be automatically adjusted. During the first 30 days, your tier can’t be downgraded. If you fall below the VIP 1 requirements at any trial review, your trial will end. You can reapply after 30 days.What's the requirement to join?Published on Aug 14, 2025Updated on May 6, 202636