All
FAQ
Announcements
Product documents
Gas fees FAQ
Tron, for example, determines its gas fees as below: Bandwidth: most transactions on the Tron blockchain consume bandwidth, with each account receiving 5000 free bandwidth daily. Insufficient bandwidth requires burning TRX, with 1 bandwidth equaling 0.001 TRX. Simple TRX transfers typically consume a fixed 268 bandwidth. Energy: energy is required for smart contract executions, with consumption varying by contract complexity.Published on Feb 17, 2025Updated on Feb 27, 2026265OKX listing mechanism
What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement. 3. Is there a limit to the number or size of orders users can place during the Call Auction? Yes, we apply a limit on the total size of orders that applicable users can place during the call auction.Published on Apr 27, 2018Updated on Apr 2, 20267,495What can I do with Discover in the OKX wallet?
What truly sets it apart is the Discover feature, a powerful gateway that aggregates a wide variety of decentralized applications (DApps) and Web3 social media content. This feature allows users to effortlessly navigate and experience the limitless potential of the Web3 ecosystem.Discover popular DApps with one click Access top DApps easily through the Web3 Wallet > Discover section in the OKX App, users can effortlessly explore and access trending DApps.Published on Feb 24, 2023Updated on Mar 25, 20266,391What assets can I use as margin for X-Perps?
You can use any of the following assets as collateral: BTC ETH SOL DOGE USDC USDG USD EUR This means you can maintain your exposure to your existing crypto holdings while also trading X-Perps, rather than liquidating your portfolio to post cash as margin.Important note Supported margin assets, applicable haircuts, and conditions may change. Always check the OKX app for the current list of accepted margin assets and applicable rules. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Apr 30, 2026What's auto-deleveraging (ADL) and when can it happen to me?
Auto-deleveraging (ADL) is a risk-management mechanism that may be used in extreme market conditions, depending on the platform's liquidation and insurance framework. It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me?Published on Apr 9, 2026Updated on Apr 20, 2026What can I do if I trigger risk control?
When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do?Published on Sep 13, 2023Updated on May 5, 20261,817What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Feb 12, 2026301What's Nitro Spreads and how can I trade on OKX Nitro Spreads?
What's BBO Offset in Nitro Spreads? BBO offset, also known as Best-Bid-Offer offset, is a crucial metric which you can see before placing your order, under the price of the spread. This value doesn't take into account quantity and is solely determined by the difference between the best price in Nitro Spread against the implied best price you'll get if you execute the same strategy in the Central Orderbook at this moment.Published on Sep 25, 2023Updated on Feb 12, 202635What can help prevent P2P crypto scams and protect my assets?
To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?Published on Sep 2, 2023Updated on Feb 12, 20261,462How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 27, 202667USDⓈ contract FAQ
The system ensures its peg through the PoR (Proof of Reserves) mechanism and real-time monitoring.15. Is USD supported as a settlement currency in all regions? No, for example, users from Seychelles and AU cannot choose USD as the settlement currency; they can only use USDC or USDG.16. Will the USDⓈ futures generate negative equity interest in USD? USD negative equity within the interest-free limit will not accrue interest.Published on Oct 17, 2025Updated on Apr 27, 20264X-Perps fees overview: trading fees, funding, and other costs
Slippage can happen in fast-moving or lower-liquidity conditions and may vary by order type.Why is checking Conversion and spread mechanics important in X-Perps? Depending on your account setup, product flow, or asset path, additional conversion-related effects may affect your overall cost. Review in-app details before confirming conversion or transfer steps.Why does my X-Perps result look different? What should I do?Published on Apr 9, 2026Updated on Apr 22, 20261How can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Published on Feb 11, 2026Updated on Apr 16, 202610How can I protect myself from scammers?
It can be difficult to determine if you're dealing with a scammer during your transactions. Or, you might've suspected a scammer but don't know what to do. Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow).Published on Aug 21, 2023Updated on Mar 3, 202612,195How can I do futures grid trading?
You can consider using a futures grid when you anticipate long-term market fluctuations within a certain price range.How do I place a futures grid order?Create a futures grid strategy Take the BTCUSDT perpetual futures as an example: Open OKX app, select Trade (tap twice) > Trading bots > Futures grid You can create a futures grid strategy using one of the following methods: Intelligent creation OKX recommends strategy parameters based on historical market data.Published on Mar 20, 2023Updated on Mar 16, 202666