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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 12, 20262,936How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on Jul 28, 2023Updated on Feb 12, 2026103How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on Oct 15, 202580VIP rate adjustment FAQ
As part of this adjustment, the entry requirements and corresponding fee benefits for each VIP level have been updated. After the adjustment takes effect, if your trading volume remains unchanged, your VIP level will be automatically upgraded by one level (for example, from VIP 5 to VIP 6), and the new fee rates will apply automatically.Q7: Is this adjustment permanent? Will there be further adjustments in the future? This adjustment is part of our ongoing optimization efforts.Published on Nov 3, 2025Updated on Feb 1, 2026Why should I choose OKX affiliate program?
Dedicated 24/7 account managers: anytime you face any issue, our experienced 1-to-1 account manager and customer support will be at your service. Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach.Published on Apr 19, 2024Updated on Apr 30, 202618What's KYC: What to expect and why it matters?
Here's what the process may include:1. Identity Verification Upload a clear photo of a valid government-issued ID that meets the requirements of your region (e.g., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2.Published on Jun 24, 2025Updated on Apr 6, 202660How do I claim McLaren Race Rewind NFT?
If you haven't created a wallet or need to import your wallet to be part of the McLaren Race Rewind, visit here to learn more.How do I claim the McLaren NFT on OKX Marketplace? Visit the Drops Page and over there, select Claim Select Claim to start the claiming process This will prompt a confirmation signature in your wallet.Published on Jun 13, 2024Updated on Sep 12, 202527How do I use the Futures Analysis tool?
Performance stats section is up for view after the Trading calendar part under Futures analysisHow do I access the PnL by symbol feature? On the App: 1. Select Assets and tap on the tiny arrows beside Today's PnL 2. Once in, select the Futures analysis 3. Scroll over to the PnL ranking section after the Performance stats and the Trading calendar sections to view the statistics on your trading On the Web: 1. Hover on the Assets option on the menu and select Analysis 2.Published on May 3, 2024Updated on Apr 24, 202680Why wasn’t my spot margin position fully closed?
You can close the position fully(Close All) as the loss will be reflected on the margin balance.FAQWhy can I only sell part of the assets in my margin account? If you’re unable to sell your full balance in margin trading, it may be due to the following reasons: 1. Price limit rule In margin trading, the estimated execution price of your order can’t be lower than 95% of the best bid price. If your sell price is below this limit, the order may be restricted or canceled.Published on Mar 20, 2023Updated on May 13, 20269What is VIP Loan?
In the event that at the end of the period 14 days after the expiration of the current order's term, the New Order is matched only in part, then a loan will be advanced only in the amount of the matched portion of the New Order. If the New Order is wholly unmatched, then no new loan will be advanced.8.Published on Dec 16, 2025Updated on Apr 9, 2026How do I access my rewards on Pay?
Learn more about other parts of Pay here.Published on Apr 28, 2025Updated on Apr 17, 202659Why do I need to complete an identity re-verification during the service update? (LATAM)
As part of an update to our systems, we require all users in the region to update their identity verification in order to comply with current local regulations. This is a mandatory legal requirement that applies to all platform users, not only to your account.Published on Apr 23, 2026Updated on Apr 30, 2026What's OKX P2P trading reviews feature?
Each order can only have 1 active review. Within this 15-day period, a Taker is only able to edit negative reviews, as editing on positive review is disabled. A Taker can choose to keep the negative rating and only change the comment part of the review. A Maker can submit one reply to a Taker's review, regardless of their review status. The reply is only available within the 15 days after the Taker's review submission date.Published on Jul 17, 2023Updated on Mar 24, 2026129OKX P2P user transaction rules
Order is automatically canceled as payment is not made within the time limit after the order is created. 1) If a user/Merchant commits the same behavior 5 times in a row as a taker-buyer, the system will prohibit them from buying as a taker for the rest of the day.Published on Sep 5, 2023Updated on May 12, 20261,044BTC Yield+ FAQ
Historical backtested annual yield: 1% – 3%. Note: for reference only, doesn't guarantee future returns.How do I view my BTC Yield+ subscription records? Go to the BTC Yield+ page and select My Orders to view order details.How do I redeem BTC Yield+? On the Order Details page, select Redeem.What are the redemption rules for BTC Yield+? You can redeem all or part of your funds at any time. Funds will be credited within approximately 1 to 2 calendar days, with a maximum of 7 calendar days.Published on Jul 9, 2025Updated on Mar 4, 202610